• Taken the leadership in the team to implement, customize and to organize with requirements and time lines.• Experienced working with Data Loader, Import Wizard, Demand Tools and salesforce.com Sandbox environments.• Experienced working with data migration from legacy system to salesforce and integration between ERP (Oracle) system and salesforce.• Interacted with Business operation managers to identify issues and potential areas for improvements to existing applications.• Attended meetings to better understand the application and interacted with business and credit operations teams in resolving the problems.• Designed and deployed Apex Triggers for various functional needs in the application.• Development of the whole functionality using Workflow rules, Custom setting, Validations, triggers, Apex Classes, Visual force Pages to suit to the needs of the application.• Involved in cleaning up data storage limits as per the best practices in salesforce

• Taken the leadership in the team to implement, customize and to organize with requirements and time lines.• Implemented Marketo to Salesforce Integration and Steel Brick’s native CPQ pricing and quoting tool, Jira to salesforce cloud connector and other App exchanges configured in salesforce.• Configured Jira to Salesforce cloud connector.• Implemented Wave analytics, Dashboards, Lens, Datasets.• Implemented salesforce lighting components and configured as per end user’s requirements.• Involved in cleaning up data storage limits as per the best practices in salesforce.

• Taken the leadership in the team to implement, customize and to organize with requirements and time lines.• Created performance reports for sales team to making overall sales and marketing reports for the company and showing growth and trends to making reports for BFSI & T&M sectors and coordinating with VP level peeps of top chains in the organization.

• Involved in CRM process like Design, development, planning, testing and integration of Salesforce Cloud services, data and accounts.• Delivered technical support to the client in all U.S. time zones.• Designed Agent locator search based on Zip code and radius Using Apex, Rest Api and Geo location field.• Interacted with customer operations managers to identify issues and potential areas for improvements to existing applications.• Maintaining daily processes of import file updates, email notifications, and user technical support.