Client Portfolio Analyst (Credit)
CurrentSupport the Client Portfolio Executive by managing and administering a portfolio of business clients including the approval and ongoing quality risk management of the client’s credit facilities.Deliver exceptional service through educating the client, offering an appropriate solution and ensuring the relationship is maintained. Continuously monitor actual process turnaround times and quality standards and resolve issues speedily to enhance effective client service delivery. Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME’s, project managers and senior staff members. Maintain expert knowledge on relevant legislative amendments, industry best practices and FNB’s internal compliance procedures and requirements. Ensure compliance is adopted in terms of systems and procedures as laid out by FNB. Ensure analysis is conducted to identify business performance improvements and reengineering initiatives. Improve business decisions by providing accurate and reliable business intelligence information together with analysing trends and data. Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities. Understand which competencies and skills are required to be mastered to ensure personal development and performance.
