Thasayu Soisoonthorn Email & Phone Number

Bangkok, Bangkok City, Thailand

- Led IT Asset Management Company, KWI Asset Management (KWIAM IT supported by KWI Life Insurance,its parent company)- Initiated e-SelfService Platform, the first internet facing, reduced cost 2MB- Improved CMX2023 Security Grade from B to A- Delivered over 10 projects such as Liquidity Management Tools, Com-mon Report Standard (CRS)- Lead IT Audit for LBDU License (Broker)- Launched SET Fund Ecosystem, eOpenAccount, StreamingFund+, Fund-Connext(SA)- Led KWI Life Projects such as Policy Printing, Insurance Proxy- Initiated Fund Platform for Private and Mutual Funds (Mobile)- Initiated Process Improvement by using Power Automate, n8n (Integra-tion), No-Code (Bubble)- Lead IT Audit for AMC- Led KWI Life Projects such as Policy Printing, Insurance Proxy

- Led a team of 6 members, including the development team and product owner.- Managed responsibilities for a primary healthcare product.- Conducted Scrum activities: Planning, Retrospectives, Backlog Grooming, and Demos.- Addressed challenges and delivered new features on schedule.- Prioritized issues and features, managing all stakeholders effectively.- Gathered requirements and provided technical support.- Developed product roadmaps from both business and technical perspectives.

Bangkok, Bangkok City, Thailand

- Conducted and led Global Projects, collaborating with global, regional, and offshore development teams, including all stakeholders in Thailand.• e-Self Service platform• Chubb Thailand Data Lake• Master Data Management from Data Lake (Single source of trust)• Hospital Insurance Claim Application – reduced cost 2 Million Dollars a year• OCR Solution- Led end-to-end and worked with internal parties/partners to deliver digital projects. - Encouraged team members, partners, and stakeholders. - Provided vision and strategies. - Analyzed, improved, and strategized for sales funnels and digital products. - Gained insights through data analysis using GTM, GA, and SQL. - Managed and performed development processes. - Built digital architecture, for example, see https://bit.ly/35AsQ2Z. - Conducted usability testing.

- Local projects included the following proposals and launches:• WebRTC Sales via Web video call for higher premiums (Prototype).• Online sale of Covid-19 Insurance (Prototype).• ePass – Card on Mobile online services for customers (Launched).• Launch of Motor and Travel Insurance via the U-Choose Mobile Application (Launched).• Insurance Transparency Platform, leveraging Blockchain, Friendsurance concept (Idea).• White Label Scaling for B2B2C via partners such as KCC, Central, First-choice, U-Choose, AYCAL, SCASSET, CITI-BANK (Launched).• Open API for Scaling B2B2C (Partially Launched).• Service on Messaging - Line Chatbot for customer engagement (Prototype).• Insurance Portal B2C - Online insurance sales to consumers (Partially Launched).

Thailand

- Developed a strategy for the Digital Solution Team to align with the company's goal of reaching the top 5 within three years, focusing on Cloud, Mobile, IoT, BPM, and Big Data.- Designed both server and application architecture, delivering standards and best practices for new technologies through docu-mentation and implementation from scratch.- Conducted research on new technologies, focusing on Mobile and Big Data.- Earned the AWS Solution Architect Associate certificate.- Managed vendors and provided consultancy on projects to achieve company goals, collaborating with Development Agencies, Sales, and Marketing Departments.- Served as Scrum Master and Product Owner for the Digital Platform, utilizing Jira and Agile methodology.- Led outsourcing teams to deliver standards and frameworks for internal projects.- Implemented applications for Group Employee Benefits.- Enhanced Chatbot and Line Application functionalities.- Developed a Premium Calculator Mobile Application using Xamarin, managing vendors.- Implemented a Training Management System for e-Learning, managing vendors.FWD Activity Volunteers: Participated in school building repair in Surat Thani and engaged in CX Bottom Up to interview custom-ers for enhancing Customer Experience.

Bangkok Metropolitan Area, Thailand

- Scoped projects and conducted reviews, developed proof of concepts based on customer requirements, and engaged custom-ers throughout the process.- Provided software consulting, including comprehensive assessments, health checks, and architectural design solutions. Also, Supported the resolution and rectification of product issues, overseeing product installation and configuration.- Provided services with IBM products, including Websphere ND and Liberty, IBM BPM, MQ, IBM Business Monitoring, and Mo-bileFirst.- Conducted training sessions based on IBM's standard curriculum and project-specific classes:• Websphere Administration 8.5.5• WB780: IBM Business Process Management (conducted in Vietnam)• WA815G: Websphere Performance Tuning• WM209: MQ V8 System AdministrationProjectsTransfer money system, BahtNet 3: Bank of ThailandBusiness Process Management, IBM BPM with various customersBalance Scorecard, IBM Business monitoringKid Watch - IoT and Mobile project, IBM BluemixPayment System, IBM MobileFirst Platform

- Managed the development of tooling software and addressed production-related issues.

- Developed software to deliver investment information.

- Developed Java Blackberry mobile client. http://appworld.blackberry.com/webstore/content/3540 http://www.techradar.com/news/phone-and-communications/mobile-phones/25-best-blackberry-apps-715649- Developed PhoneGap (Mobile cross Platform) on Blackberry Platform.- Also supported, deployed and maintained the Voice Mail System (Redhat, Voice mail, Oracle, PL/SQL) at AIS (Thailand).

Doctor Of Engineering, Artificial Intelligence

Master Of Business Administration (Mba)

Bachelor Of Engineering (B.Eng.), Electrical Engineering