Thasneem K S

Thasneem K S Email and Phone Number

Salesforce Administrator @ Infosys | Expert in Salesforce Development , Data Management, CRM Optimization & Strategic Reporting | I Help IT Product/Service Companies Streamline CRM Systems for Enhanced Business Insights @ Infosys
bangalore, karnataka, india
Thasneem K S's Location
Kottayam, Kerala, India, India
About Thasneem K S

Results-driven Salesforce Administrator with 3+ years of experience in optimizing CRM systems and implementing advanced configurations to drive business goals and enhance customer relationship management. I help IT product/service companies streamline their Salesforce platforms and leverage data for actionable insights.Here are a few examples of my work:- Spearheaded enhancements and optimizations of Salesforce CRM, aligning it with business objectives to improve customer relationship management, increasing lead conversion rates by 20%.- Designed and implemented complex Salesforce configurations, including custom workflows and dynamic dashboards, improving decision-making and sales performance by 15%.- Executed advanced data management tasks using SQL and Python, and generated insightful reports through Power BI that helped reduce customer churn by 10%.- Coordinated integration with SAP and O365 to ensure seamless data flow and system synchronization, resulting in a 25% improvement in operational efficiency.I’m passionate about working on complex data analysis projects and Salesforce optimizations that make a significant impact on business performance. I thrive in environments that encourage innovative problem-solving and continuous learning.Skills I’m really good at: Salesforce CRM Optimization, Data Analysis, Strategic Reporting, Complex Issue Resolution, Workflow AutomationI love connecting with new people. Feel free to reach out to me at thasnyks7@gmail.com

Thasneem K S's Current Company Details
Infosys

Infosys

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Salesforce Administrator @ Infosys | Expert in Salesforce Development , Data Management, CRM Optimization & Strategic Reporting | I Help IT Product/Service Companies Streamline CRM Systems for Enhanced Business Insights
bangalore, karnataka, india
Website:
infosys.com
Employees:
217514
Thasneem K S Work Experience Details
  • Infosys
    Salesforce Administrator
    Infosys Sep 2021 - Present
    Pune, Maharashtra, India
    At Infosys, I have taken on a key role in driving the enhancement and optimization of the Salesforce CRM system to support business objectives and improve customer relationship management. My responsibilities involve designing and implementing complex Salesforce configurations, including custom workflows, lead assignment rules, dynamic dashboards, and tailored reports. I have also been deeply involved in ensuring the integrity and management of data using advanced tools such as Data Loader and Salesforce Inspector. Additionally, I have worked closely with other teams to coordinate integrations with external systems like SAP and O365, ensuring seamless data flow and system synchronization. My work extends to overseeing the smooth operation of production and sandbox environments, ensuring their reliability and optimal performance. Through effective problem-solving, I have helped resolve technical issues and supported day-to-day Salesforce operations.
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  • Infosys
    System Engineer
    Infosys Sep 2021 - Sep 2022
    Pune, Maharashtra, India
    In my capacity as a Systems Engineer at Infosys, I focused on managing the day-to-day operations of the Salesforce CRM system. This included handling user management, implementing routine updates, and ensuring the system's stability across both production and sandbox environments. I played a pivotal role in basic Salesforce configurations such as setting up standard workflows and generating reports, while also addressing support tickets and resolving technical issues within the service level agreements. My work was instrumental in maintaining the overall health of the Salesforce ecosystem, ensuring that users had access to accurate, up-to-date information and that the system remained aligned with business needs. Through close collaboration with internal teams, I was able to ensure the smooth execution of updates and configurations, contributing to the continuous improvement of the CRM system.
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Thasneem K S Education Details

Frequently Asked Questions about Thasneem K S

What company does Thasneem K S work for?

Thasneem K S works for Infosys

What is Thasneem K S's role at the current company?

Thasneem K S's current role is Salesforce Administrator @ Infosys | Expert in Salesforce Development , Data Management, CRM Optimization & Strategic Reporting | I Help IT Product/Service Companies Streamline CRM Systems for Enhanced Business Insights.

What schools did Thasneem K S attend?

Thasneem K S attended Saintgits College Of Engineering, Kottukulam Hills, Pathamuttam P.o., Kottayam 686532.

Who are Thasneem K S's colleagues?

Thasneem K S's colleagues are Gowthami K, Anitha Rajendran, Priya Sharma, Anand Deshmukh, Amrita Jaiswal, Akash Patil, Khaleeda Tanveer.

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