Daniel Luera Email and Phone Number
Daniel Luera is a Cloud Architect at Tyler Technologies - AWS Certified DOP DVA SAA SOA DBS SCS at Tyler Technologies. Colleagues describe him as "I had the pleasure of working with Daniel as my team transitioned from Bank of America to Prime Lending. In an already sensitive and often tense environment, Daniel made sure to communicate with me constantly and effectively- and executed the transition strategy expertly. He was so efficient that I didn't have to worry about making our moving dates or keeping the promises to the employees. Daniel made the transition easy and even kept in constant contact for months as we tested the systems and continued to train. I would recommend Daniel to any company- he is a true asset.", "I had the pleasure to worked with Dan at PrimeLending and I always found him to be a very detailed thinker and one to master the numerous applications he supported. I was part of the Information Security Audit and Compliance Team. During various audits engagements, Dan provided valuable assistance in getting the specific details needed by auditor’s in a quick and timely manner. Dan was also extremely responsive to my team in respect to system modifications and development where it related to compliance issues. I would recommend Dan for any position as he is a seasoned professional with the skills and abilities to get the job done. Working with him was always educating and enjoyable.", and "I have worked with Dan since starting at PrimeLending in 2011, and he's always been a "go to" guy to get things done. Dan is extremely knowledgeable with regard to our many varied systems, including BMC Footprints; if I ever had a question about a given platform or operational process, he was generally the one to ask. He has also been instrumental in helping us set up our Footprints workspace to follow ITIL best practices, help us customize to improve workflows, and build reports for operational metrics and key performance indicators. Dan's knowledge, skills, and abilities, combined with his willingness to help, will be sorely missed. He would make a great addition to any team that needs solid, knowledgeable, skilled systems administrators."
Tyler Technologies
View- Website:
- tylertech.com
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Cloud ArchitectTyler Technologies Jun 2022 - PresentPlano, Texas, Us
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Hosting ArchitectTyler Technologies Dec 2018 - Jun 2022Plano, Texas, UsPart of our Plan/Build Team tasked with assisting in Tyler Technology's cloud initiatives. Working on projects utilizing VMWare, Azure, AzureGov, AWS, and AWS GovCloud. Exploring offerings including cloudformation, AzureRM, AWS CLI, Cloudformation, Control Tower, RDS, native cloud load balancers, auto-scaling groups, launch configurations, launch templates, IAM, etc. Experience deploying Microsoft server images as well as Ubuntu and Amazon Linux 2.
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Sr. It AnalystTyler Technologies Feb 2015 - Dec 2018Plano, Texas, Us
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It AnalystTyler Technologies Dec 2013 - Feb 2015Plano, Texas, UsTyler Technologies, Inc. provides software solutions for the public sector. As part of the Hosting Operations Team, I provide second level support for Tyler's SAAS clients.Maintaining a large farm of servers requires a broad skill-set. We utilize the following products : Solarwinds Network Performance Monitor, Server & Application Monitor, and Patch Manager; Extrahop; Qualys; VMWare; Hyper-V; IBM XIV; Hitachi Unified Storage; Cisco UCS; and ESET. My previous ITIL experience is being put to the test as I'm leading the implementation of LANDesk for IT Asset Managment; Incident and Problem Managment; and Change Control.
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System AdministratorPrimelending Feb 2012 - Nov 2013Dallas, Texas, UsAligned multiple teams with ITIL best practices for Incident and Problem Management, Change Management, and Asset Management by developing and administering BMC FootPrints ITSM solution.Advocated for an Information Technology KnowledgeBase, Configuration Management Database, and Service Catalog using BMC FootPrints.Researched and presented solutions for Remote Desktop Control, OS and Application Deployment, Patch Management, Compliance Management and Mobile Device Management.Subject matter expert on Accounting General Ledger, Fixed Assets, HMDA Compliance, Loan Servicing, Electronic Document Management, Financial Reporting, Project Management and legacy Loan Origination systems.Escalation point for problem resolution related to supported systems.Documented system topology and dependencies.Worked as part of a team tasked with Business Continuity/Disaster Recovery planning and testing. Team migrated from physical to virtual servers, relocated systems from shared facility to an off-premise ISO 9000 facility, and simulated system failures. Documented topology changes, processes and testing procedures for disaster recovery planning. Extracted data from Active Directory using CSVDE and analyzed it using custom functions for user access audits and domain migrations.Maintained the following systems : Calyx Point, DataTrac, DocumentTrac, Axacore XDOC, Bloomberg BNA Fixed Assets, Marquis Centrax, TENA SecondLook, Harland Financial Servicing Director, and Advantage Systems Inc. Accounting for Mortgage Bankers (AMB). -
Facilities ManagerPrimelending Oct 2010 - Feb 2012Dallas, Texas, UsImplemented business processes in Numara FootPrints 9.5 for new branch openings and employee onboarding; IT procurement; and remote worker setups.Led team of eight in telecommunication, facility, administrative and inventory control services for over 200 branch locations and the corporate office. Performed telecom expense management to ensure proper allocation of expenses. Tracked usage and invoiced services, and initiated disputes for overbilling.Performed analysis of total cost of ownership for multi-function printer fleet during vendor selection process. Coordinated with Service Desk and Operations Management to have PrimeLending technician(s) on-site for turn-up and initial user setups during new branch openings.Coordinated the transition to XO Communications for primary telecommunications solution provider.
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Facilities Support Project ManagerPrimelending Aug 2009 - Oct 2010Dallas, Texas, UsCreated and maintained a data warehouse using SQL Server which gathered raw customer and sales data from multiple sources. Developed reports, queries, and stored procedures for the marketing team to track trends and gather metrics from the combined data. The database decreased data lag time from weeks or months down to 1-2 days. Developed daily, weekly, and monthly reports using SQL Server and Visual Basic Scripting for all products for inbound call centers. Maintained servers (SQL Server, FTP, and File Shares) for geographically dispersed team. Developed timely ad-hoc reporting for executives using SQL Server, Microsoft Access, Visual Basic, and Excel. Created automated tasks within SQL Server for data upload, reporting, statistical analysis, and data backup/archival using DTS/SSIS packages.
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Specialist - MarketingVerizon Mar 2000 - Nov 2007Basking Ridge, Nj, UsCreated and maintained a data warehouse using SQL Server which gathered raw customer and sales data from multiple sources. Developed reports, queries, and stored procedures for the marketing team to track trends and gather metrics from the combined data. The database decreased data lag time from weeks or months down to 1-2 days. Developed daily, weekly, and monthly reports using SQL Server and Visual Basic Scripting for all products for inbound call centers. Maintained servers (SQL Server, FTP, and File Shares) for geographically dispersed team. Developed timely ad-hoc reporting for executives using SQL Server, Microsoft Access, Visual Basic, and Excel. Created automated tasks within SQL Server for data upload, reporting, statistical analysis, and data backup/archival using DTS/SSIS packages.Analyzed sales data for Verizon Wireless on a periodic basis to identify fraudulent activity, leading to the termination of several employees.Automated a manual call coaching review process by creating a SQL Server database and interactive forms using Microsoft Access for sales coaching staff. The database enforced data standardization; decreased time for analysis; and helped the coaching staff to improve sales efficiency and boost revenue. Developed multiple solutions for order fulfillment, CPE fulfillment, project management, sales compensation tracking, automated contract generation, and incident management. Automated data entry for an external website using Astra Quicktest Profession. As a result, management did not have to hire contractors for data entry.Developed timely ad-hoc reporting for executives using SQL Server, Microsoft Access, Visual Basic, and Excel. -
Wire ClerkFirst American Bank Aug 1998 - Jan 2000Elk Grove Village, Il, UsTransfer of funds through Federal Reserve via EFT or ACH. Created Microsoft Access '97 database to coordinate EFT traffic, generate receipts, and automate reports thus removing most of the manual paperwork in the office and allow more than one order to be recorded at a time.
Daniel Luera Education Details
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Texas A&M UniversityComputer Engineering
Frequently Asked Questions about Daniel Luera
What company does Daniel Luera work for?
Daniel Luera works for Tyler Technologies
What is Daniel Luera's role at the current company?
Daniel Luera's current role is Cloud Architect at Tyler Technologies - AWS Certified DOP DVA SAA SOA DBS SCS.
What schools did Daniel Luera attend?
Daniel Luera attended Texas A&m University.
Who are Daniel Luera's colleagues?
Daniel Luera's colleagues are Country Man, Mindy D'andrea, Vo Quan, Nancy S., Caleb Mcgrail, Samantha Verrier, Isaiah Wright.
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