🐴 Douglas Chan Email & Phone Number

London, Gb

London, England, United Kingdom

• Leading and mentoring a team of 5 product managers and business analysts to streamline Waitrose operations with ML technologies in shops, on track to drive over £4 million of cost saving in 2024 and won the 2023 DataIQ Best Data Enabling Solution award. • Matrix manage analytics engineers and data scientists to develop web and app personlisation programmes to drive growth to our eCommerce and loyalty, resulted in £6 million revenue YTD.• Improving Partnership-wide data literacy in senior leadership layer with a cost-neutral in-house business intelligence solution and long-term data engineering change programmes.

Hong Kong Sar

• RicePass is a pre-product, pre-seed start up that offers a subscription-based discounted meal from local restaurants within walking distances that are ready to be picked up by our customers. • Grew the company from 6 to 60 employees and achieved a MAU of 400k. Brought in £22 million in revenue for the company through subscriptions and partner commissions. We secured series A funding in year two. • Developed go-to market and pricing strategies with the founder. User tested and realised our product visions with engineering and technology vendors. Launched highly successful acquisition campaigns with marketers and agencies. Beating Deliveroo and Uber Eats consistently on app store and Google Play store in the Food & Shopping category.

Hong Kong Sar

• Analytics engineering lead with a team of 5 analysts and data engineers. Managed 12 accounts with a combined US$50 million P&L. • Led and implemented enterprise data transformation/change programmes and digital communications solutions for tech, retail, and pharmaceutical clients. • Mentored and led data internship programmes with talent team. Recruited and supported data analysts and engineers with career development plans and HR-backed rotational programmes.

Hong Kong

Hong Kong

Hong Kong Sar

• Series B FinTech scale-up similar to the UK’s MoneySuperMarket improving personal finance literacy in Asia. I was the product owner for MarTech, specialised in growth analytics and SEO. • Migrated websites and applications for 4 markets, resulted in 67% increase in search engine visibility and US$3 million in commission revenue from strategic partnerships. • Led site optimisation and performance marketing initiatives with an in-house PowerBI reporting suite to improve performance marketing operations, resulted in 40% cost saving and 33% uplift in ad conversions.

Hong Kong

• Client-facing project manager with 8 global accounts in luxury retail and hospitality sectors with a combined US$10 million advertising budget.• Improved project management and invoicing efficiency by 50% through automation and workflow overhaul with finance.• Managed end-to-end advertising production deliveries, and participated in 20+ RFPs and pitching.

Mba (Cmi Chartered Manager Level 7), Distinction

An Executive Development Programme offered by Imperial College Business School rigour with exceptional vocational training delivering.

Bachelor’S Degree, Economics

Macro and Microeconomics, Market Imperfections & Policies, Game Theory, Business Forecasting, Calculus & Linear Algebra, Mathematical.