Robert Williams

Robert Williams Email and Phone Number

Director @ DLT Alert
Katy, TX, US
Robert Williams's Location
Katy, Texas, United States, United States
Robert Williams's Contact Details

Robert Williams personal email

About Robert Williams

Technology is always changing, so those who work in it must always adapt to keep up with the times. Always be ready to learn, always be prepared to accept changes. From an early start in the grocery industry, followed by a quick jump into management, I have always been wanting to learn and expand my knowledge base. That job has grown and changed many times over the years and the titles come and go, VMware Engineer, Help Desk, Help Desk Support, Support Lead, Systems Engineer, Salesman, and finally now Director of Evershield. After over a decade my knowledge in IT has gone above and beyond what I ever thought I would know. Now as the Director of EverShield I find myself in a comfortable spot somewhere between sales and support. I manage large scale projects for the company and handle client relations as well. Though my job has changed over the years, my dedication to always improving has shined through and led me to a great company doing great things for people. Most recently I am acting CTO for the start up DLT Alert as we get funded add our initial client base and begin to grow. Here is where I really get to shine as a many hat kind of guy. From video editing to podcast hosting being a entrepreneur helping a start up from the beginning has been very exciting.

Robert Williams's Current Company Details
DLT Alert

Dlt Alert

View
Director
Katy, TX, US
Website:
dltalert.com
Employees:
5
Robert Williams Work Experience Details
  • Dlt Alert
    Director
    Dlt Alert
    Katy, Tx, Us
  • Dlt Alert
    Interim Chief Technology Officer
    Dlt Alert May 2021 - Present
    New York, United States
    I worked closely with the founder of DLT Alert and liaised with development team to keep them on track, I also investigated and researched new technologies we can implement to further expand the palate of offerings DLT offers to clients. From learning API calls and testing them, to managing the work flow expectations from the developers I am involved in all aspects of growing and building the technology side of the company. I am also in charge of creating content for explainer videos to help onboard clients to the platform as well as create videos to help explain the process to partners and brokers. Through this endeavor I have also started the Realm Podcast where I sit down and discuss cyber security and new technologies with various guests.
  • Asgard Managed Services
    Director Of Evershield
    Asgard Managed Services Feb 2017 - Present
    Houston, Texas Area
    On top of continuing my previous duties, as Director of EverShield I maintain a level of responsibility for clients and support. Working with our support team I am the face most clients see during the initial sales idea/pitch all the way to product deployment. As director I work closely with our support team to full realize and understand what we can provide for the end clients. I handle large scale projects, such as implementing new storage arrays, and performing hardware upgrades on our infrastructure. I also manage client relations, reaching out during and after natural disasters, and other events, to make sure they are still running smoothly. Most notably I worked with our whole team to engineer a better back up solution that is faster and better than what we had in place, turn around times for disaster recovery windows have greatly been reduced as a result. Feel free to visit the website below or shoot me a message to discuss what we might be able to offer you.www.myevershield.com
  • Asgard Managed Services
    Director Of Eversafe
    Asgard Managed Services Feb 2017 - Present
    As Director of EverSafe it is my duty to handle all aspects of client on boarding from sales calls to delivering clients for install. I also constantly review different backup platforms for viability and discovery for the best of breed. I also manage the infrastructure for the backup environment to ensure stability and as close to 100% uptime as possible.
  • Asgard Cloud Services
    System Engineer
    Asgard Cloud Services Sep 2014 - Present
    Katy, Tx
    I work on virtual machines. Ensuring they are connected and running properly. I also handle customer request for hard drive extensions, CPU increase, and RAM increase. I build servers and desktops in a virtual environment for customer use. I handle AD work for clients, user creation and password resets as needed. I also establish networks and build networks as needed. I also assisted and led in several physical datacenter upgrades, from hard drive swaps, swapping controllers (with 0 down time), adding drive space, and swapping cache cards.I furthered my own knowledge of IT recently with learning the storage craft program and began to utilize it for running client backups locally and in the cloud. Recently we moved backup programs and I undertook the entirety of migrating all our customers from one backup platform to the next.
  • Triprima
    Vmware Specialist
    Triprima Feb 2013 - Sep 2014
    Katy, Tx
    I handled customer requests for VM machines. I maintained the datacenter, keeping hosts balanced, managed VM volumes, occasionally swapped hard drives at the data center. I would also call customers to help them through issues if needed as well.
  • Heb
    Customer Service Representative
    Heb Sep 2012 - Feb 2013
    Manage bills payments, handle Western Union transfers and payouts, be on the lookout for fraudulent behavior, accountability for personal till, answered incoming store calls and redirect as necessary/
  • Heb Grocery
    Cashier
    Heb Grocery Dec 2006 - Sep 2012
    Greeted customers, inquired if they found everything fine, helped load and unload the basket, helped place groceries in bags, and engaged in small talk to seem friendly.
  • Micro T Games
    Game Designer
    Micro T Games Jan 2012 - Apr 2012
    Mesa, Az
    I am currently working as an design intern at Micro T, we discuss game ideas and talk about games to come. They currently have me creating content for two games coming out for them this year.
  • Heb
    Assistant Service Manager
    Heb Jun 2008 - Jun 2009
    Mason Rd. Katy, Tx
    I handled upset customer, greeted them, helped direct overflow traffic to the shortest line, I ran IPM reports, and sales reports, I also coached partners on more efficient way to handle customers. I also designed a class to teach the Parking lot attendants the proper way to push carts.

Robert Williams Skills

Creative Writing Video Games Microsoft Office Customer Satisfaction Maya Game Design Storyboarding Customer Service Microsoft Excel Public Speaking Customer Experience Singing Task Oriented Guitarist Mythology Electric Guitar Goal Oriented Composition Level Design Powerpoint Team Leadership Highly Versatile Beta Tester Passionate Quick Learner Goal Driven Rpg Maker Vx Ace Creativity Singer Musical Composition Microsoft Word Time Management Vmware Vsphere Vmware Esx Cloud Computing Private Cloud Help Desk Support Windows Remote Desktop Team Building Management Leadership Vmware Computer Hardware Sales Desktop Support Active

Robert Williams Education Details

Frequently Asked Questions about Robert Williams

What company does Robert Williams work for?

Robert Williams works for Dlt Alert

What is Robert Williams's role at the current company?

Robert Williams's current role is Director.

What is Robert Williams's email address?

Robert Williams's email address is th****@****ail.com

What schools did Robert Williams attend?

Robert Williams attended University Of Advancing Technology, University Of Advancing Technology, Taylor, Taylor.

What are some of Robert Williams's interests?

Robert Williams has interest in Networking, Children, See 1, Gaming, Hypervisor, Vocalist, See Less, Bassist, Game Design, Beta Tester.

What skills is Robert Williams known for?

Robert Williams has skills like Creative Writing, Video Games, Microsoft Office, Customer Satisfaction, Maya, Game Design, Storyboarding, Customer Service, Microsoft Excel, Public Speaking, Customer Experience, Singing.

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