Shawn has an extensive and comprehensive consulting, sales, marketing, IT and multi-media production background for government, not-for-profit, corporate, private and public enterprises with over 150 articles published in trade magazines and the experience of producing big market TV and radio commercials. He has delivered talks on systems & efficiencies, quality assurance, corporate leadership & talent development, customer retention and exponential growth strategies to international audiences as a keynote and industry conference speaker in Montreal, Toronto, Vancouver, Atlanta, Chicago, New Orleans, Florida, San Antonio & Phoenix. He has also earned two awards for his efforts in designing and rolling out industry-wide training and certification programs.