Chief Technology Officer
CurrentTL;DR Transforming all things tech, product, and IT 🏌️♂️• Built and launched PGA’s first 2 consumer digital products - pga.com and PGA Coach• Transformed siloed IT and Digital organizations to one customer-centric, product-minded organization of top engineers, designers, and product managers• Built Ryder Cup / PGA Championship ecomm, ticketing, scoring, CRM, digital marketing, hospitality, web, apps• Migrated 100% to AWS (cloud native), shuttered all 4 data centers, 57% cost savings for infra, hosting, computing• Created a very AI-forward digital product team - both in process and product• Replaced all legacy systems with cloud native, SaaS, DevOps, and RPA automation• New ERP, HRIS, data warehouse, CRM where there was none, all websites, apps, LMS, omni-channel marketing• Moved all staff to cloud-enabled, more efficient / secure / trained, requiring 70% less help desk support• Advanced PGA to a world-class security / data posture, DevSecOps, GDPR, CCPA, PCI compliance• Eliminated all internal networks, rearchitected with Zero Trust, 100% MFA / SSO with no Active Directory• Developed a culture of design thinking, customer focus, journey mapping, scalable, lean, safe, fast, and fun