Stacy Emery Email & Phone Number

Chico, CA, US

Cleaner for tennent turnovers for apartments and houses, housekeeper for AirBNBs and Hotel, Cleaner for Offices and Commercial spaces. Lead role included driving and navigation, time tracking, job notes taking, restocking vehicle cleaning kit, training new cleaners.

Chico, California, US

• Reason for Leaving: VettX, Inc. automated the function of the Data Team at the end of February and my team was let go.
• Job Details: Year 1: in-office, Data Entry Clerk. Year 2+: 100% remote, promotion to Data Team Manager
• 60 WPM, adhered to in-house metrics 15 processed cases per hour, 120 per day
• Performed research and evaluation of vehicle specifications and conditions
• Responsible for creation and upkeep of shared team docs using Google Suite for processor resources, team metrics, and employee onboarding.
• Responsible for staffing estimation, interviewing, hiring, training for the Data Team. Also establishing schedules, timesheet corrections and time off requests across 3 time zones.

• I was the primary Cake Decorator for both Chico, CA Togo's/Baskin-Robbins locations. I went between the stores throughout the week.
• built, frosted, and decorated all manner of Ice Cream Cakes in different shapes and sizes.
• Created what was for sale in the store display as well as filled customer orders taken online, over the phone, and in person.
• Strong organization skills, and creative ability to pivot on-the-fly

Mountain Home, Arkansas, US

• Reason for Leaving: I worked as part-time and as-needed data entry support, for 4 months until they no longer needed additional help.
• Job Details: I spent my time doing print-conversion data entry - from PDF scans into an in-house data entry form.
• Filtered Excel datasheets for monthly reporting on claim submissions
• Updated individual students' files with new claim billing information, mostly print conversion
• Worked 100% remotely and communicated through WebEx, Google Meets, Slack, and email using voice, video, and text

Ashburn, Virginia, US

• Reason for Leaving: This company closed the branch in Chico at the end of May 2019, and didn’t give employees the option to transfer to another branch.
• Job Details: This role was data entry for IHHS timesheet logs, and keying for UB04 and HCFA/CMS 1500 healthcare claims for Medicaid. My 10-Key number was around 11,000, 99% accuracy.
• Print-to-Digital conversion, Data entry, 10-Key Certification
• Front-end keying of CMS 1500 (HCFA) and UB04 Medicaid Claims
• Numerical Data Entry for IHSS (In-Home Support Services) Time-sheet submissions.

US

• Reason for Leaving: I left this job to find a position that had better work-life balance.
• Job Details: I was a Claims Processor at UHC Chico, I did not deal with customer phone calls.
• Calculated plan benefits for claims spanning commercial, dual insurance, Medicare, and Medicaid for Employee & Individual health insurance plans.
• Familiar with UB04 and CMS 1500 claim forms code groups and classification system
• Used step-by-step decision trees and standard operating procedure manuals to walk through any number of different logic problems

Los Gatos, CA, US

• Reason for Leaving: this company was closed and purchased by a company called OwnLocal, I left in the transition months.
• Production Duties: this job was heavy on proofreading and pattern-recognition and was primarily print-to-digital conversion.
• 60 WPM+ data entry and form-filling
• Investigative web searching and extensive use of Google Maps and Bing Maps.
• Understanding of Basic HTML, Google Sites
• Responsible for training people on new processes; troubleshooting their issues; and creating comprehensive training documentation for the company internal wiki.