Mike Reed Email & Phone Number

Georgetown, Tx, Us

Austin, Tx, Us

Inaugural elected member of the Westhaven Residential Community Board of Directors. With other directors, co-manage the operations of the homeowners association for the Westhaven and Parks at Westhaven neighborhoods in Georgetown, TX.

Eden Prairie, Minnesota, Us

As part of the Channel & Alliances team, chartered to build a Global Alliances/Cloud Alliances organization alongside existing Channel Partner and Strategic Partnerships organization. Focused on identifying and developing those opportunities where bi-directional work across build, market and sell will result in increased growth for both companies, including AWS and Azure Marketplace

Houston, Texas, Us

• Lead paramedic responsible for a Mobile Intensive Care Unit (MICU) ambulance and crew, including EMT and paramedic students assigned to field clinical rotations• High-volume, high-acuity urban/suburban 911 EMS service in northern Harris County covering six different fire departments• Advanced practice including 12-lead EKG, DSI/RSI (Difficult Airway Course), Thoracostomy and Cricothyrotomy, and in-field blood administration, with active/involved QA/QI and medical direction• Total of 25+ years in paramedicine and emergency management

Seattle, Wa, Us

I lead the Managed SaaS (Security/Observability) category and a team of partner development managers in the AWS Technology Partnerships (formerly APN) organization focused on partners offering managed security and observability solutions to AWS customers directly and through AWS Marketplace. I'm responsible for the strategic growth of the managed saas category, measured by AWS customers adopting security services to more quickly grow their AWS usage and workloads.

Seattle, Wa, Us

The goal of an AWS Marketplace category lead is to produce a "complete" category of security solutions AWS customers are looking for from ISV partners in the way they purchase (self-service vs. traditional enterprise sales model) and the model of service (virtual machine images, SaaS solutions, containerized solutions and professional services) they use today. Completeness from a customer-facing perspective is measured by "does it sell" and "are sales growing," indicating ISV's are finding success partnering with AWS to broaden and deepen customer relationships. From an ISV perspective, finding net-new integration points and joint solutions to take to market is the leading indicator of successful partnerships.

Atlanta, Ga, Us

Global responsibility for technology partners, including cloud/alliance partners, for the Taegis platform.Highlights:* Owner and creator of Secureworks' Technology Alliance Partner program, a build-with program for partner-led integrations with Taegis XDR and VDR* As Alliance Manager, achieved AWS Competency designation as an AWS Level 1 MSSP * Added three Microsoft Silver Partner designations (Datacenter, Application Development, Data Analytics) for on-premise and cloud security analytics platform/software as an ISV* Led the update of an export compliance reporting program for Secureworks software delivered through AWS Marketplace and Azure Marketplace* Led Secureworks' AWS Marketplace project from design all the way through to live offers and customer transaction volume* Follow-on win: Public launch partner with AWS for Professional Services in AWS Marketplace

Austin, Texas, Us

Directly responsible for partner relations, enablement and reporting for our cloud partnerships focused on Amazon AWS and Microsoft Azure. * Grew AWS status from Registered to Advanced, recognized as Amazon Public Sector Partner* Grew Microsoft status from registered to Silver: Cloud Platform* Achieved qualifications for gov cloud offerings with both providersDeveloped public sector and corporate sales program including customer personas, initial sales offerings, customer segmentation/planning and initial pricing model for consumption-based services, direct and indirect professional services and third-party products.

Strategic consulting focused on:• Technical and Team requirements for Mobile App Development Approach, DevOps, Application Security, Deployment Methods• Cloud app/service migration – AWS deployment including EC2, EB, Lambda, MongoDB • LEAN/Agile business transformation – Product Management, LEAN methodologies• Recent projects include:--- Working with a financial risk management product, transitioning from proof-of-concept demo to cloud-based web and mobile app. Included initial scoping, story creation, prioritization and architectural design as well as hiring the engineering manager and local development team. App published to iTunes Store & Google Play, hosted in AWS EC2/S3 w/MongoDB clustered back-end.--- Working with a cloud software company to bring a new device and analytics service to market. Included testing the analysis software, documenting the data conversion/analysis process and authoring a small internal tool for log file analysis.

Mountain View, Ca, Us

• Agile Product Owner for an internal Salesforce.com Partner Portal used for Deal Registration, Sales Forecasting, Customer and Partner-facing sales, marketing and technical collateral - development was split between US and Indian-based teams• Director for coordination and leadership of partner sales, marketing and enablement across multiple channels (reseller, service provider, training provider, distributor, carrier) for mobile device management/enterprise mobility management (MDM/EMM) software and services• Coordinated and presented/co-delivered a 6 country, 12 city annual Partner Roadshow in conjunction with local Partner Enablement Managers• Direct responsibility for integrated partner business exceeding $100MM in global revenue• Project Manager/Lead for the US project to introduce two-tier distribution in the sales/services channels. Achieved 0-to-distribution in less than 45 days (ability for distributor to process a deal, onboard a partner)Regional Channel Manager / Partner Evangelist (Oct 2011-Jan 2015)• Channel Manager of the Year (2012)• Led more than 400 discrete MobileIron channel partners to increase their sales efficiency and volume to exceed $8MM in-territory, regularly exceeding quota and earning multiple club trips• Grew partner service ability and created shared go-to-market plans for Enterprise Mobility Management (EMM, formerly MDM, MAM and MCM) across the leading mobile device platforms (iOS, Android, BlackBerry, Windows Mobile, etc.)• Delivered co-branded marketing efforts using Marketo and acted as a stakeholder to Product Management, Marketing and Sales Operations teams for large-scale, global efforts

Mountain View, Ca, Us

Starting as the second Channel Manager at MobileIron, grew the MobileIron channel partner program from less than 30 to more than 300 active reseller partners and from two channel managers to ten. Exceeded revenue targets, supporting a successful IPO in June 2014.

Skokie, Illinois, Us

• Generated hybrid product/services sales playbooks based on Sandler sales methodology• Provided customer-facing expertise to Account Managers and Systems Engineers to close deals• Packaged product/service offerings across multiple vendors (Apple, VMWare, MobileIron, JAMF)• Jointly managed marketing plans, sales and enablement targets with vendors• In coordination with the CISO, led the rollout of managed mobility across the enterprise internally at Forsythe as a “dogfood” initiative and sales enablement program

University of Texas EMS (Football)- PRN Paramedic - Event Medical Services (Sep 2008-Aug 2011)First Medical Response of Texas - PRN Paramedic - Event Medical Services (Dec 2003-Dec 2006)Cedra Clinical Research - Staff Paramedic/Assistant Clinical Manager (Mar 2003-Oct 2003)Seton Brackenridge/Children's Hospital E.R. - Clinical Assistant II (Feb 2002-Jan 2003)Seton Luling EMS - PRN Paramedic - 911 EMS (Feb 2002-Jan 2003)Cy-Fair Fire/Rescue - Volunteer Firefighter/Paramedic (Mar 2000-Sep 2001)Cypress Creed EMS - Volunteer EMT/Paramedic (Sep 1999-Sep 2001)

Cupertino, California, Us

Program Manager - Applecare Engineering/WWDR (Mar 2010 - Sep 2010)• Led the insourcing and growth enablement of Apple’s Developer Program Support, a joint-venture between AppleCare and Worldwide Developer Relations (WWDR) as the development program saw enrollments and activity jump more than 1000% with the launch of the iPhone, iPad and iTunes App StoreEnterprise Platform Engineer - AppleCare Engineering (Feb 2008 - Mar 2010)• Responsibility for enterprise-level support for OS X Client and Server integrations with Windows Server/Active Directory networks, focusing on Active Directory binding and authentication issues, Kerberos (MIT and Heimdal) troubleshooting, and SMB/Samba integration support• Wrote an Active Directory DNS support tool in Ruby script for gathering Windows DNS information and identifying configuration/replication errors• Developed resources for cross- platform troubleshooting for OS X integration in Windows and Linux environments, including authoring more than a dozen publicly accessible Apple Knowledge Base articlesiPhone Product Champion - AppleCare iOS Launch Team (May 07 - Feb 08)• Design and provide support the launch of the iPhone, coordinating first-day support escalation and troubleshooting methodologies for a brand new product segment on OS X and Microsoft Windows• Co-developed the first generation iTunes Support Wizard for iPhone synchronization troubleshooting on Windows

Cupertino, California, Us

Built an Active Directory DNS support tool in Ruby script for AppleCare. Developed resources for cross-platform troubleshooting for OS X integration in Windows and Linux environments.

Cupertino, California, Us

Supported the launch of the iPhone, coordinating first-day support escalation for a brand new product segment on OS X and Windows. Co-developed the first generation iTunes Support Wizard for iPhone synchronization on Windows.

• City of Bartlett, TX - Interim Police Chief (Nov 2006-Mar 2007)• City of Elgin, TX - Police Officer (Feb 2005-Jun 2006)• City of Mustang Ridge, TX - Detective Sergeant (Feb 2004-Dec 2004)• Travis County Precinct Two - Reserve Deputy Constable (Nov 2002-Nov 2003)

Birmingham, Al, Us

Taught three college-level certification courses:* CompTIA A+/Introduction to PC Operating Systems* #70-297 - Designing a Microsoft Windows Server 2003 Active Directory and Network Infrastructure* #70-298 - Designing Security for a Microsoft Windows Server 2003 Network

Product Manager• Agile product manager for the feature set and release schedule for the central management interface and toolset for a carrier-grade VoIP platform (including SS7 signaling interfaces, IP QoS management and subscriber/trunk provisioning)Product Manager• Project Manager, Proof-of-concept Hardware - Sourced the initial prototype components and manufacturing services from third-party hardware manufacturers and suppliers (primarily in China) and led the production of initial product samples, test units and developer kits

Enterprise Directory Service Architecture• Created network-specific architectures for Active Directory site and replication topologies• Performed lab-testing of specific bandwidth restrictions by replicating vSAT and microwave WAN links common to at-sea oil platforms and designing fault-tolerant replication schemesMessaging/Email/*-as-a-Service• Worked with customers to design the security and messaging architecture changes required to support Exchange-as-a-Service messaging services outside of the IT-firewalled environment, a precursor to today's "cloud services" Enterprise Architecture/Directory Services• Project leader for the deployment and design of Active Directory as part of a worldwide initiative to design and deploy the overall AD schema, site, domain and replication design for Air Liquide and their associated business units

Took an award-winning pre-release product through several major and minor versions as part of a coordinated product launch of an integrated enterprise management toolset.

Redmond, Washington, Us

• Working with existing Microsoft Certified Solutions Provider Partners, provided sales training/enablement, hands-on technical assistance and marketing guidance for new-to-market Microsoft BackOffice solutions (Active Directory, Exchange, Office) – over 500,000 seats sold.

Redmond, Washington, Us

Led customer and partner engagements for Microsoft Exchange and Windows NT domain deployments for Fortune 500 customers. Responsible for over 500,000 seats of Exchange deployed.

Visa USA - Messaging Systems Administrator (Apr 1996-Oct 1996)• Led a team of three (including myself) responsible for the maintenance and operation of Visa's worldwide email system (Microsoft Mail), delivered over TCP/IP and TP4 network links and leased linesVolt Services - Microsoft Product Support Services (Jan 1995-Dec 1995)• End-user support for the launch of Windows 95 and for Windows NT Operating Systems

Master’S Degree, Management & Leadership

Bachelor’S Degree, Applied Arts And Sciences

Associate’S Degree, Paramedic Technology

High School, T.A.M.S.