Thato George Siandula Email and Phone Number

-Interviewed residents in assigned areas to explain purpose of census, ask questions and record answers.-Attended team meetings to develop job knowledge-Explained questions in better detail for interviewees to allow truthful answers-Performed field staff duties critical to completing accurate count in hard-to-reach communities.-Visited assigned neighbourhoods and knocked on doors to encourage participation in Census.

- Provided Level 2 Helpdesk Support to all councils in Botswana-Managed the daily running of the Heat Service Management System ( Call Logging System)-Added new customers in the Call logging system-Attended all queries from customers-Monitored and tracked progress made on outstanding customer queries for resolution with reason turnaround times-Delivered weekly and monthly reports-Configured and installed hardware and software to suit user requirements-Performed regular upgrades on ICT hardware and software to keep up with efficient performance standards

-Enforced Covid-19 health protocol at Gabane Primary School and ensured that there is compliance-Conducted registration of students, staff and clients at the entry point-Carried out temperature screening of students and clients at the gate-Managed and reported any suspicious Covid-19 cases to the superiors-Advised and promoted action against no-compliance to protocols-Enumerating and computing statistics of recorded visitors, staff and students

-Prepared test scenarios, test cases and test scripts-Defect tracking-Prepared suggestion documents to improve the quality of the application-Conducted review meetings within the team-Ensured that deliverables produced by the company matches with the original requirements of the client