Thato Lemao Email and Phone Number

Sep 2016 – PresentEmployment Duration 2 yrs 11 mos Management, development, cross sales and growth of sales of secure payment solutions to existing customer base, mostly in the micro finance industry. • Customer Service and handling query resolution from origination to finalization. • Development and maintenance of overall relationships with new and existing customers within the region. • Maintain and grow existing customer base. • Generate new sales leads in region and close leads or pass leads on to Sales Consultants for closing. • Visit own and other customers in specified geographical area once within every call cycle (6 weeks). • Handle customer queries and resolve in a timeous manner. • Improve customer success rates by sharing industry knowledge and assisting with transactional management. • Identify risks and put in place counter measures. • Entertain and build relationships with customers. • Process applications for additional business for existing customers and generate new sales leads. • Assist with technical call outs when Technician is not available.

Management, development, cross sales and growth of sales of secure payment solutions to existing customer base, mostly in the micro finance industry. • Customer Service and handling query resolution from origination to finalization. • Development and maintenance of overall relationships with new and existing customers within the region. • Maintain and grow existing customer base. • Generate new sales leads in region and close leads or pass leads on to Sales Consultants for closing. • Visit own and other customers in specified geographical area once within every call cycle (6 weeks). • Handle customer queries and resolve in a timeous manner. • Improve customer success rates by sharing industry knowledge and assisting with transactional management. • Identify risks and put in place counter measures. • Entertain and build relationships with customers. • Process applications for additional business for existing customers and generate new sales leads. • Assist with technical call outs when Technician is not available.

Consumer Credit Rehabilitation. Debt Restructuring and Credit Score Management.