Thato Mamogale Email and Phone Number
With over five years of dedicated experience, my core competencies lie in delivering outstanding customer service and managing risks effectively. At Kargo National, my mission is to enhance client satisfaction by providing prompt, accurate, and friendly service. My expertise in risk management and customer relations ensures that our organization's values of respect and excellence are upheld. These skills, combined with my drive to bring diverse perspectives to our team, enable me to contribute significantly to our company's culture and success.In my current role, I pride myself on answering all incoming calls with enthusiasm and providing timely and accurate quotes to clients, reinforcing trust in our services. My commitment to ensuring that queries are addressed within 15 minutes exemplifies my dedication to responsiveness and effective communication. By welcoming visitors with friendliness and ensuring the smooth operation of our reception, I contribute to creating a positive first impression and maintaining the professional image of Kargo National.
Kargo National (Pty) Ltd
View- Website:
- kargo.co.za
- Employees:
- 75
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Customer Service AgentKargo National (Pty) Ltd Feb 2019 - PresentCity Of Johannesburg, Gauteng, South Africa -
Customer Service RepresentativeKargo National Feb 2019 - PresentAnswering all incoming calls with speed and enthusiasmDealing with all relevant warehouse queries in a friendly and courteous mannerEnsure that timeous quotes are given to all callers/clients and that they are accurate and up to dateOnce query is received you are to ensure that you give feedback to the client/caller within 15 minutes, regardless of whether you have an answer or notYou are to ensure that correct information is received and always passed on to customersAlways… Show more Answering all incoming calls with speed and enthusiasmDealing with all relevant warehouse queries in a friendly and courteous mannerEnsure that timeous quotes are given to all callers/clients and that they are accurate and up to dateOnce query is received you are to ensure that you give feedback to the client/caller within 15 minutes, regardless of whether you have an answer or notYou are to ensure that correct information is received and always passed on to customersAlways ensure that you welcome and receive visitors in the reception with friendliness and respectPrinting waybills and labels for customers (when required)Ensuring that all incoming calls are directed to the correct department (when required)Ensuring that you dial outside numbers (when requested)Assist the sales and marketing department with queries as and when required.Answering telephone calls and obtaining client informationDetermining eligibility by comparing client information to requirementsUpdating job knowledge by studying new product descriptions.Dangerous Goods and Substances over certain quantity be it liquid, solid or gas. Brand the vehicle with all the correct tremcards/stickers. Show less
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Call AgentMerchants Vodacom Feb 2017 - Feb 2019
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OperatorWoolworths South Africa (Sandton) Jan 2013 - May 2014
Thato Mamogale Education Details
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HazchemwizeDangerous Goods -
Customer Service Management -
Risk Management -
Risk Management
Frequently Asked Questions about Thato Mamogale
What company does Thato Mamogale work for?
Thato Mamogale works for Kargo National (Pty) Ltd
What is Thato Mamogale's role at the current company?
Thato Mamogale's current role is Customer Service Agent @ Kargo National (Pty) Ltd | Hazchemwize, Dangerous goods.
What schools did Thato Mamogale attend?
Thato Mamogale attended Hazchemwize, Norcaz Training Academy, Southern Business School, United Church.
Who are Thato Mamogale's colleagues?
Thato Mamogale's colleagues are Shiela Mpete, Lehlogonolo Eddy Mametsa, Allistair Booysen, Phumudzo Mabasa, Emmareece Rogers, Aubrey Malesa, Lesley Ann Kriel.
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Thato Mamogale
South Africa -
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