Thato Moleta Email & Phone Number

Gaborone, South-East, Botswana

• Successfully lead and implement marketing management strategies, resulting in increased sales and revenue at the car dealership, auto spares shop, and garage.• Demonstrated proficiency in executing social media marketing strategies that yielded a considerable rise in brand visibility and meaningful customer engagement.• Effectively tracked social media channels, maintaining a proactive approach in responding to inquiries and fostering meaningful interactions with the online… Show more • Successfully lead and implement marketing management strategies, resulting in increased sales and revenue at the car dealership, auto spares shop, and garage.• Demonstrated proficiency in executing social media marketing strategies that yielded a considerable rise in brand visibility and meaningful customer engagement.• Effectively tracked social media channels, maintaining a proactive approach in responding to inquiries and fostering meaningful interactions with the online audience.• Oversaw marketing operations for the car dealership, auto spares shop, and garage, achieving a 25% growth in customer engagement and a 10% improvement in customer retention.• Implemented a customer-centric communication strategy, resulting in a 20% improvement in customer satisfaction scores for both online and in-person interactions at the dealership.• Orchestrated engaging giveaway competitions and prize distributions to boost customer loyalty. Assumed responsibility for customer care call services, ensuring exceptional customer support. Show less

Gaborone, South-East, Botswana

• Successfully enhanced the online presence and social media pages of renowned companies like Botswana Tourism, Capital Motors, and Botswana Digital & Innovation Hub.• Played a pivotal role in promoting these companies to a wider digital audience through engaging content and strategic sharing services on various social media platforms.• Recognized for integrity, sound decision-making abilities, and a strategic mindset, leading to the appointment as group leader.• Led and… Show more • Successfully enhanced the online presence and social media pages of renowned companies like Botswana Tourism, Capital Motors, and Botswana Digital & Innovation Hub.• Played a pivotal role in promoting these companies to a wider digital audience through engaging content and strategic sharing services on various social media platforms.• Recognized for integrity, sound decision-making abilities, and a strategic mindset, leading to the appointment as group leader.• Led and collaborated with colleagues to drive growth and accomplish company objectives. Show less

• Contributed to the sourcing of fresh television contracts for media companies through government tendering processes.• Engaged with remarkable supervisors who facilitated a rapid learning curve and seamless working experience.• Acquired proficiency in utilizing Government GPOs (Government Purchase Orders) for formal procurement procedures.• Gained valuable insights into the tendering and evaluation process for companies seeking government contracts.• Developed a deep… Show more • Contributed to the sourcing of fresh television contracts for media companies through government tendering processes.• Engaged with remarkable supervisors who facilitated a rapid learning curve and seamless working experience.• Acquired proficiency in utilizing Government GPOs (Government Purchase Orders) for formal procurement procedures.• Gained valuable insights into the tendering and evaluation process for companies seeking government contracts.• Developed a deep understanding of the media space's significance and within the government's communications initiatives.• Demonstrated the ability to articulate the most suitable content for television airing, aligning content with target audiences. Show less

Gaborone, South Eastern, Botswana

• Developed a communication strategy for the Administration of Justice, enhancing the court's public outreach efforts.• Effectively handled media inquiries, maintaining a positive and transparent image of the High Court to the public and press.• Coordinated the strategic placement of advertising materials to promote important court announcements and events.• Organized media interviews for distinguished personalities, including the Chief Justice of the Republic of Botswana… Show more • Developed a communication strategy for the Administration of Justice, enhancing the court's public outreach efforts.• Effectively handled media inquiries, maintaining a positive and transparent image of the High Court to the public and press.• Coordinated the strategic placement of advertising materials to promote important court announcements and events.• Organized media interviews for distinguished personalities, including the Chief Justice of the Republic of Botswana, Registrar, and Master of the High Court.• Skillfully managed events, ensuring seamless coordination and execution of court-related functions.• Conducted media monitoring and prepared comprehensive reports for supervisors, enabling informed decision-making and strategy refinement. Show less

Gaborone, South Eastern, Botswana

• Actively engaged in managing customer complaints and toll-free lines, ensuring prompt and satisfactory resolution of issues.• Played a key role in developing an effective complaint procedure, enhancing the overall customer experience and service quality.• Conducted comprehensive customer satisfaction surveys, providing valuable insights for improvement and growth.• Assisted in approving and supporting Choppies' Corporate Social Responsibility initiatives, contributing to the… Show more • Actively engaged in managing customer complaints and toll-free lines, ensuring prompt and satisfactory resolution of issues.• Played a key role in developing an effective complaint procedure, enhancing the overall customer experience and service quality.• Conducted comprehensive customer satisfaction surveys, providing valuable insights for improvement and growth.• Assisted in approving and supporting Choppies' Corporate Social Responsibility initiatives, contributing to the company's positive impact on the community. Show less

Bachelor Of Media Studies (General), Public Relations, Advertising, And Applied Communication

Education record

Activities and Societies: Sports