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Pratik Bajaj is listed as Business Designer | Leading AI-Powered Innovation for Humans at Point Taken, based in Bengaluru, Karnataka, India. AeroLeads shows a work email signal at crmit.com and a matched LinkedIn profile for Pratik Bajaj.
Pratik Bajaj previously worked as Founder & Consulting Partner at Point Taken and Principal Consultant - Digital Innovation at Tietoevry. Pratik Bajaj holds Mastering Design Thinking, Digital Business Innovation from Mit Sloan School Of Management.
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An explorer, a host, and a storyteller. My professional journey has been driven by a deep curiosity of the human experience. Part creative and part analytical, I get a kick out of transforming fluid thoughts and expressions into structural narratives. From an Analyst to a Transformation Consultant, I've embraced a path of diverse roles, challenges and a steadfast commitment to innovation.I've had the privilege to work with C-suite executives of Fortune companies and visionary founders at various stages of growth, developing solutions that make a tangible impact. Between being smart and scrappy, I have been known for my ‘Let’s get it done’ approach to things.My forte lies in empathizing with and simplifying complex business challenges, transforming them into strategic solutions. This expertise is refined over projects of different scales across sectors like Banking, Financial Services, Insurance, Government, Healthcare, and Retail, spanning regions as diverse as the United States, Australia, Europe, and Asia Pacific.At Point Taken, my sandbox for trying new things, my exploration of a lot of Creative/Generative AI tools has been to enhance productivity by infusing AI into business innovation life-cycle and to craft, AI-powered, innovative services and products.As we step into a transformative decade, I'm eager to bring together my experiences, connects and insights, especially contributing to India's growth narrative. I encourage forward-thinking individuals and teams to connect. Let’s have an exploratory conversation!https://calendar.app.google/5PCJWXyUSqRpNBUQ8
Listed skills include Business Process, Business Analysis, Crm, Requirements Analysis, and 43 others.
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Developed a Data-Driven Decision Framework utilizing GPT agents and prompt frameworks, adept at data integration, analysis, and transforming natural language queries into actionable insights, enhancing the role of a Data Analyst. Explored and applied Generative AI across various marketing stages including strategy, programmatic marketing, and campaign.
Bangalore/US/Norway
Led key innovation programs for clients across diverse sectors like Financial Services, Insurance, Healthcare, and Real Estate, focusing on developing advanced AI technologies including generative models and cognitive automation. This led to significant business growth in new areas. Also designed and implemented an 'Innovation-as-a-Service' business model.
Bangalore/US
Managed a portfolio of Digital Experience frameworks encompassing Conversational AI Bots, Augmented Analytics, Natural Language Search Applications, and Cognitive Support (Vision+RPA), which enhanced customer engagement and drove new acquisitions. Program Managed 'Open Innovation' Initiative and bi-annual tech events, where I mentored customers, employees.
Bangalore/Oslo
Product Owner of 'CX Calibration', an AI/ML and NLP-driven customer analytics framework designed to calculate, correlate, and unearth key factors for enhancing Customer Experience (CX) KPIs with generative models and summarization techniques. Utilized advanced forecasting for data-driven decisions, supporting multiple use cases for Sales, Marketing, and.
Bengaluru Area, India
Developed investor pitch decks, digital marketing strategies, and solution designs for startups in Retail, eCommerce, F&B, IIoT, and Conversational AI, along with crafting comprehensive business plans and services roadmaps. I also provided thought leadership and conducted innovation workshops on real-world problem-solving using Design Thinking..
Bangalore/Sydney
As Practice Head of Customer Experience Management, I was responsible for business growth, delivering advisory services and thought leadership in CX technology. I crafted and executed Go-To-Market strategies that boosted SaaS adoption and lead conversions. My work in developing innovative digital products in areas of social, mobile, and analytics enhanced.
Bangalore/Sydney
I led cross-functional teams globally to deploy CRM/CX solutions on platforms like Salesforce and Oracle CX Cloud, enhancing digital transformation strategies and re-engineering customer journeys for Australia's Big 4 Banks and major retail stores. Additionally, I managed key technology upgrades for Department of Welfare and Immigration services.
Mumbai Area, India
Performed all aspects of software development life-cycle as a primary liaison for leading digital marketing and advertising clients. Implemented off the shelf and home-grown e-commerce, digital marketing and customer engagement platforms. Product manager for a B2B/B2C order-to-delivery system and an automated cloud based content management system (CMS).
Bengaluru Area, India
Investigated bottle-necks in outsourced services of multiple clients. Led a 6 member Internal tools team to introduce reporting and hire-to-retire process automation for multiple clients, thereby resulting in annual savings of $250k and delivering value for end clients.
Project work: ERP Process management Application, developed/deployed over private cloud for an Automobile Sales and Services Company.
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Pratik Bajaj works for Point Taken.
Pratik Bajaj is listed as Business Designer | Leading AI-Powered Innovation for Humans at Point Taken.
AeroLeads has found 1 work email signal at @crmit.com for Pratik Bajaj at Point Taken.
Pratik Bajaj is based in Bengaluru, Karnataka, India while working with Point Taken.
Pratik Bajaj has worked for Point Taken, Tietoevry, Evry, Point Taken Inc., and Crmit Solutions.
You can use AeroLeads to view verified contact signals for Pratik Bajaj at Point Taken, including work email, phone, and LinkedIn data when available.
Pratik Bajaj holds Mastering Design Thinking, Digital Business Innovation from Mit Sloan School Of Management.
Pratik Bajaj is listed with skills including Business Process, Business Analysis, Crm, Requirements Analysis, Solution Architecture, Strategic Consulting, Management Consulting, and Customer Experience Management.
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