With over 19 years of experience in the unified communications and collaboration space, I am a seasoned technical solutions architect who helps organizations leverage technology to enhance their communication and collaboration capabilities. As lead of the Collaboration Practice at Insight, I work with customers to understand their business goals and challenges, and design and implement customized solutions that fit their needs and budget. I also provide pre-sales support, technical sales, and customer service to ensure a smooth and successful delivery of the projects. I am passionate about enabling the digital workplace and empowering people to interact and collaborate effectively across cultures, generations, and personalities.