Benz Chuensaichol
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Benz Chuensaichol Email & Phone Number

Senior Customer Success Manager at Zoom
Location: Greater Sydney Area, Australia, Australia 9 work roles 2 schools
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Current company
Role
Senior Customer Success Manager
Location
Greater Sydney Area, Australia, Australia

Who is Benz Chuensaichol? Overview

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Quick answer

Benz Chuensaichol is listed as Senior Customer Success Manager at Zoom, based in Greater Sydney Area, Australia, Australia. AeroLeads shows a matched LinkedIn profile for Benz Chuensaichol.

Benz Chuensaichol previously worked as Technical Specialist at Microsoft and Customer Success Manager at Microsoft. Benz Chuensaichol holds Master'S Degree, Computer Engineering from Chulalongkorn University.

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Email format at Zoom

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Zoom

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Profile bio

About Benz Chuensaichol

I am an experienced customer success manager with international work experience in digital transformation and UCaaS. Architecting the modernization of top enterprise customer's communication systems and infrastructure across APAC and ANZ market- Technical person who can understand business users- Program Initiative: technology evangelism and go to market strategy- Strong analytical thinking: strategic planning, and operation optimization- Identify and eliminate risk attribution- Great adaptability, willing to learn and adjust

Current workplace

Benz Chuensaichol's current company

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Zoom
Zoom
Senior Customer Success Manager
Melbourne, VIC, AU
AeroLeads page
9 roles

Benz Chuensaichol work experience

A career timeline built from the work history available for this profile.

Senior Customer Success Manager

Melbourne, VIC, AU

Senior Customer Success Manager

Current

Sydney, New South Wales, Australia

- Be a trusted advisor for strategic Education and Government sector across ANZ market- Managing the customer lifecycle to help customers achieve their business goals- Developing plans to expand communications technology roadmap- Identifying and eliminating risk attribution in managed accounts- Upselling and cross-sell opportunities to drive portfolio growth

Jul 2022 - Present

Technical Specialist

Sydney, Australia

- Advanced Cloud Expert (ACE) in Voice technology covering APAC and ANZ- Expanding Modern Work Business in Thailand, New Zealand, and Malaysia market- Uplifting customer's infrastructure to comply with data privacy regulations (GDPR and PDPA)- Driving Employee engagement program through Microsoft Teams & Viva Adoption

Feb 2020 - Jul 2022

Customer Success Manager

South East Asia

- Incubating Microsoft Teams monthly active usage in Thailand to 100K users (pre-pandemic)- Driving Adoption and Change Management program for Microsoft Teams in Enterprise market- Building use cases scenario to resolve business pain points- Securing Microsoft Platform through technology adoption

Jul 2019 - Feb 2020

Technology Solutions Professional

South East Asia

Focusing on Modern Workplace cloud solution for Southeast Asia Commercial market - Dominating productivity tools market with Office 365 in Enterprise Thailand market (>80% shared)- Successfully drives collaboration platform for large organizations with 100,000+ users in combined across Southeast Asia- Value pitching by illustrating against business.

May 2017 - Jul 2019

Premier Field Engineer

South East Asia

- Develop Talent Development Program (TDP) to ramp up communications engineer to support large business organization (>50 engineers)- Trained engineer team to support customer in extra-large organization (100000+ users)- Optimized operation efficiency of IT support team to meet SLA- Dedicated Support Engineer for Large Telco in Malaysia and Global Oil&Gas.

Jan 2014 - May 2017

Office 365 Integration Specialist

Bangkok Metropolitan Area, Thailand

- Managed Live@edu to Office 365 Education Program- onboarded 1.9 million of Office 365 academic users in Thailand

Mar 2013 - Jan 2014

Infrastructure Technical Analyst

Bangkok Metropolitan Area, Thailand

- Operated messaging system (Exim Mail Gateway, AtMail and Outlook Client)- Designed and coded the monitoring system to maintain Messaging and EIP services

Jul 2012 - Feb 2013

Trainee

Pathumthani, Thailand

Coded speech recognition system to run on multi OS platforms

Mar 2009 - May 2009
2 education records

Benz Chuensaichol education

FAQ

Frequently asked questions about Benz Chuensaichol

Quick answers generated from the profile data available on this page.

What company does Benz Chuensaichol work for?

Benz Chuensaichol works for Zoom.

What is Benz Chuensaichol's role at Zoom?

Benz Chuensaichol is listed as Senior Customer Success Manager at Zoom.

Where is Benz Chuensaichol based?

Benz Chuensaichol is based in Greater Sydney Area, Australia, Australia while working with Zoom.

What companies has Benz Chuensaichol worked for?

Benz Chuensaichol has worked for Zoom, Microsoft, It One, and Nectec.

How can I contact Benz Chuensaichol?

You can use AeroLeads to view verified contact signals for Benz Chuensaichol at Zoom, including work email, phone, and LinkedIn data when available.

What schools did Benz Chuensaichol attend?

Benz Chuensaichol holds Master'S Degree, Computer Engineering from Chulalongkorn University.

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