Thavisouk Kongpheng Email & Phone Number

Vientiane Capital, Laos

- Market Analysis & Strategy Development: Conduct comprehensive market research to identify trends, assess competitive landscapes, and formulate growth strategies.- Client Acquisition & Relationship Management: Cultivate strong relationships with key stakeholders, ensuring client satisfaction and fostering long-term partnerships.- Sales & Revenue Generation: Exceed sales targets by developing tailored solutions, delivering persuasive presentations, and skillfully negotiating contracts.- Collaboration with Internal Teams: Coordinate with product development, marketing, and operations teams to ensure seamless client onboarding and service delivery.- Performance Tracking & Reporting: Monitor KPIs, analyze performance metrics, and report outcomes to senior management to support data-driven decision-making.

Vientiane, Vientiane Capital, Laos

- Lead a team of developers in delivering high-quality web applications and ERP solutions- Implement Agile methodologies to improve project delivery and team efficiency- Collaborate with stakeholders to align development efforts with business goals- Oversee multiple projects simultaneously, ensuring on-time and within-budget delivery- Implement best practices in code quality, security, and performance optimization- Conduct regular code reviews and provide mentorship to team members- Analyze complex business requirements and translate them into technical specifications- Implement continuous integration and deployment (CI/CD) pipelines to streamline development processesKey Projects: EMAX ERP solutions Development, Support and training

Vientiane, Laos

- Designed and implemented scalable enterprise infrastructure solutions.- Led ERP software implementation and customization projects for clients.- Managed vendor relationships and outsourcing partnerships.- Developed and maintained internal and client-facing software applications.- Provided technical support and training to customers and engineering teams.- Collaborated with product and engineering teams to develop sales and fulfillment tools.- Implemented and managed a robust client support system, ensuring timely resolution of all client tickets and maintaining high customer satisfaction rates- Oversee maintenance agreement services, meticulously adhering to service schedules to ensure consistent, high-quality support for all clients- Developed and implemented a proactive client communication strategy, resulting in a 30% increase in client retention and a 25% improvement in overall client satisfaction scores.

Vientiane Capital

- Managed IT infrastructure, including servers, networks, and CCTV systems- Implemented cybersecurity measures to protect organizational data- Led a media team in managing live streaming events across multiple platforms- Oversaw annual IT budget and equipment procurement- Developed and implemented document control policies and standardized templates- Trained and mentored team members in technical skills and best practices

Vientiane, Vientiane Capital, Laos

-Installing Sound system, managing, controlling, and planning for media in church service.-Train, motivate, grow and evaluate team-members.-Live streaming events through social media.-Planning, set budget, purchasing new equipment.-Manage and supervise a team in day to day media management while also leading the process of strategic media planning/execution and serving as a resource for the team.-Manage online streaming via social media such as Facebook live, Youtube, Zoom meeting.-Setting up all live streaming equipment and control how the event will be stream.

Vientiane Capital

-Created a lesson plan for each weekly lecture.-Motivated students to increase their passion for learning English.-Encouraged student participation in the classroom.-Conducted group and individual Reading and Grammar activities.-creating a student-centered classroom environment.-provide a classroom environment that promotes independent critical thinking by students while addressing their learning and emotional needs.

- Organize the PA , sound system for the school activities and classroom.- Control the Sound System of the school sound system.- Supported the IT department to install the Wireless router at the dormitory.- Worked with the IT department to run the Fiber Optic round the school.- Worked as a video photographer of the school, taking live video streaming for graduation ceremonies.- Take video and edit video for the school.- In 2014 to 2015 received the award of Diligent student working Award.- In 2015 to 2016 received the award of Dynamic student working Award.- In 2016 to 2017 received the award of Excellent student working Award.

Bangkok

-PHP programming internship-Participant in developing company social analytics according to the company product from social media to fulfil marketing strategies.-Work in back-end to provide functional of the analytics software by connect to social media Web-API

Teaching beginner, intermediate English class Reading, speaking andVocabulary.- Provide the material for teach English Class and create activity in class.-Created a lesson plan for each weekly lecture.-Motivated students to increase their passion for learning English.-Encouraged student participation in the classroom.-Conducted group and individual Reading and Grammar activities.-creating a student-centered classroom environment.-provide a classroom environment that promotes independent critical thinking by students whileaddressing their learning and emotional needs.

Bachelor, Business Administration Majoring In Computer Information System

Bachelor’S Degree, Computer Information System