Tyler Hayden Email & Phone Number

Providence, Ri, Us

Providence, Ri, United States

Marlboro, Massachusetts

*Website Custom Services - Project Coordinator*Work closely with web developers and graphic designers to create and implement custom features for websites.*JIRA, Basecamp and Salesforce Project Management Tools*Offer high level, white glove service to Financial Advisors*Gather and organize information, content and communicate extensively with clients to establish and execute their vision for their websites *HTML, CSS - Responsive web design*Basic knowledge of JavaScript and Bootstrap*High volume, fast-paced environment managing 10 or more projects at any given time *Champion multitasker*Ensure websites meet industry compliance standards *Host website services product demos for enterprise clients

East Providence, Ri

Deposit Corrections Team.Promoted to Quality Control due to my clear understanding of the process, accuracy and efficiency.Top 5 contributor of over 150 team members.Search thousands of past deposits to ensure the corrections made by the data entry team are accurate. Determine if customers are owed money due to encoding errors..

East Providence, Rhode Island

Maintained multiple websites on both Magento and Wordpress platforms. Managed the Providence Vintage Jewelry division of American Ring. Managed Amazon, Etsy and eBay shops. Responsible for inventory control (developed product naming conventions), product selection, SEO, e-commerce product photography and image editing, product research and descriptions, marketing - social/paid/email, customer service. Maintained pay-per-click Google adWords marketing campaign. Contributed to business plan of retail jewelry e-commerce start-up.

Cranston, Ri

Resolve challenging customer cases through collaboration with Development and Professional Services. Recreate customer environments, as necessary, for troubleshooting and resolution of complex issues. Bug write-up and creating Knowledge- Based articles to share knowledge. Provide Quality Assurance for new product releases and software upgrades. Provided HTML assistance for customers. Wrote SQL queries for client's customizations. Fast paced environment with heavy call volume.

East Providence, Rhode Island

Performed all aspects of theater management: responsible for customer satisfaction; building maintenance; computer networking, data entry and computer networking and maintenance; delegated tasks and motivated a staff of 25 employees; cash handling; 35mm projector operation and maintenance; ordered and tracked all inventory; coordinated film bookings with distributors; handled employee hiring, training and discipline; employee scheduling; coordinating special events, private screenings and parties.

Providence, Rhode Island

35mm projector operation and maintenance; coordinated film bookings with distributors; film buildup, breakdown and cleaning; responsible for handling A/V equipment for PowerPoint presentations, live performances and other special events; contributed ideas and strategies for a struggling new business.

Englewood, Colorado

Employee hiring, training and discipline; customer service; 35mm projector operation and maintenance; inventory tracking; cash handling; delegating tasks and motivating employees; computer data entry.

Associate Of Science (As), Computer Software Engineering, 3.76

Activities and Societies: Phi Theta Kappa Honor Society for Academic Excellence3.76 GPA Dean's List

Education record