Serve and support the Product Owner and Development Team. Support the team using a servant-leadership style. Guide and Coach the Scrum Team and organization on how to use Agile/Scrum practices and values. Guide and Coach both the Scrum Team and the Development team on how to get the most out of self-organization. Guide and Coach both the Scrum Team and the Development team on self-organizing to fill in the intentional gaps left in the Agile/Scrum frameworks. Assess the Scrum Maturity of the team and organization and coach the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization.Remove impediments or guide the team to remove impediments by finding the right personnel to remove the impediment. Build a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis of healing and problem solving. Facilitate getting the work done without coercion, assigning, or dictating the work.Facilitate discussion, decision making, and conflict resolution. Assist with internal and external communication, improving transparency, and radiating information. Support and educate the Product Owner, especially with respect to refining and managing the product backlog.

Adapted to corporate shift from Waterfall Development Lifecycle to Agile Methodologies. Accepted position of Scrum Master within team, which includes Assisted in migration to TFS 2013 for Agile teams. Continue to promote positive cultural environment to inspire relational improvement within the company. Provide support during transition from Quality Center to Test Manager as our testing and defect management tool. Assumed role of Quality Center Administrator, built new system for Quality Center 11. Add/update/ maintain Quality Center 10 environment, user profiles and user permissions on a daily basis. Provide Quality Center training to new users of the system. Facilitated defect remediation challenges where necessary. Perform manual/functional testing of multiple products that support the corporate business process. Create load testing scripts using Visual Studio Ultimate 2010 for Transaction Express gateway. Provide training in the use of Quality Center for corporate employees. Provide guidance in manual test case creation. Manage custom defect report for senior off site management. Promote positive inter departmental relations to support cultural improvement.

Develop and execute Automated test scripts for performance testing on multiple web based products, simulating user experience under loadDesign and implement tests that are based on user behavior patterns and client input.Create performance test case scenario’s that are goal specific Analyze test results and create professional test results for upper management Create and modify test plans

Perform Load and Performance Testing for multiple web based products for the banking industry. Develop, execute and maintain automated test scripts for performance, system and integration testing of multiple web based products using HP LoadRunner, WebLoad and Visual Studio Team Test 2008. Provide support and suggestions for continuously improving the QA process. Develop test criteria based on technical and business specifications. Analyze and implement testing methods through the software development lifecycle. Assist the QA and development teams troubleshooting performance issues.