I developed and implemented a purchase-sale analysis report model by category/brand, enhancing the accuracy in commercial forecasts and achieving a sales increase of up to 10% in certain brands/territories. I optimized the formats of retail price listings by incorporating cost variables, which improved the accuracy in profit calculations to 92%. I improved the monitoring of wholesale business indicators through the creation of reports and inventory analysis, facilitating strategic decisions for purchasing and marketing

I led the commercial management and development of the Speedo brand in Panama, Costa Rica, and Nicaragua, implementing strategies that resulted in the opening of 3 new boutiques in Costa Rica and a 15% sales increase. I executed strategic renovations in 2 boutiques, enhancing the display capacity and boosting sales by 8%

Responsible for the development and management of LACOSTE in Central America, I led the introduction of collections and oversaw sales and purchasing management. I achieved the opening of boutiques in Nicaragua and Bolivia, significantly expanding the brand's presence. I increased sales in Honduras and Panama by 5% through detailed sales analysis by category, optimizing the product assortment for each market

I directly led technical projects for a portfolio of over 100 clients, providing customized solutions that exceeded their expectations and strengthened customer loyalty and satisfaction. I developed and implemented management indicators and operational procedures that optimized service efficiency and post-sale response, contributing to a significant improvement in customer retention. I coordinated the ongoing training and updating of staff and distributors, enhancing the team's technical competencies and ensuring the delivery of high-quality services

I supervised American Airlines' 24/7 security operation in Venezuela, managing a team of 117 international security agents and 20 security guards, ensuring the protection of flights, passengers, and cargo. I implemented security procedures that enhanced operational effectiveness, ensuring compliance with International Civil Aviation security regulations. I played a key role in critical security decision-making, including authorizing cargo and passengers onboard, and the decision to delay or cancel flights for security reasons. I contributed to the recruitment and training of security personnel, ensuring high standards of competence and performance in line with American Airlines' policies