Thaylu Rojas Email & Phone Number

Panama

United States

• Report directly to the CEO and CFO. Carrying out and attaining the mission and the goals of Carbinox Co.
• Analyzing information and processes and developing more effective or efficient techniques and strategies.
• Supervising and managing day-to-day operations in a team of 5 customer support representatives to deliver monthly business targets.
• Hiring, training, assessing employee performance, and providing helpful feedback and training opportunities.
• Developing and implementing HR strategies and initiatives aligned with the overall business strategy.
• Bridging management and employee relations by addressing demands, grievances, or other issues.

Caracas, Venezuela

• Report directly to the CEO and Marketing Director. Coordinate the development and execution of digital marketing strategies and activities fully aligned with Manifesto's vision and values.
• Responsible for social media content posting, interaction, and engagement.
• Responsible for social media calendar creation and execution in the expected timing.
• Assisting in social media strategy construction for all channels: Facebook, Instagram, Linkedin, and Pinterest.
• Responsible for newsletter strategy, calendar, and coordination.
• Oversees graphic designer and copywriter for content creation.

Caracas, Venezuela

• Report directly to the Marketing Manager. Design and create the Social Media content fully aligned Manifesto's strategy
• Responsible for social media content posting, interaction, and engagement.
• Responsible for social media calendar execution in the expected timing.
• Assist in reports regarding competitors’ social media presence on a monthly basis.
• Assist in social media strategy construction.
• Respond to private messages received on social media platforms and assist with customer inquiries.

Venezuela

• Report directly to the Learning & Education Acting Partner and the Professional Development Coordinator. Design, develop, and implement regional learning and development initiatives fully aligned with PwC's strategy..
• Key contributor in the digitalization and remote implementation of training curriculum as a result of Covid-19.
• Assign trainings based on core curriculum designated by PwC's parent company.
• Track the execution and compliance of training plans for Partners, Managers, Seniors, and Associates.
• Support the elaboration and review of training materials for instructors and participants.
• Support the translation and subtitling of training videos part of the core curriculum.

Venezuela

• Dual reporting to HRBP Manager and HRBP Chief. Conducted related tasks of HR planning, Talent Development, Onboarding/Offboarding, Compensation & Benefits. Supported the Talent Advisor managing Unilever’s assessment.
• Led culture corporate activities and events for employee’s wellbeing.
• Supported Senior HRBP and HR Manager while managing 310+ employees distributed in multiple locations throughout the country.
• Developed monthly HR communications related to employee activities.
• Coordinated monthly training delivered on the U-learning platform.
• Created, and updated organizational charts to be used on succession planning sessions.

Caracas Area, Venezuela

• Report to HR Director. Created and updated job descriptions after major organizational restructuring. Ensure accuracy on organizational charts to be used for compensation leveling purposes.
• Led the full HR cycle including the on-boarding process for temporary personnel.
• Managed HR -Legal processes related to new hires.
• Provided special payment specifications to external payroll vendor.
• Supported the HR Director in special change management projects.

Bachelor'S Degree, Labor And Industrial Relations

Esl – Intensive Writing Workshop Ii – Advanced, Language

Esl – Intensive Oral Communication – Advanced, Language

High School Diploma, Science

Activities and Societies: Los Campitos Model of United Nations (LCIMUN): Logistics General Secretary (May 2011 - May 2012) Los Campitos.