Thayna Santos Email and Phone Number
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Thayna Santos personal email
Hello, I'm Thayna Santos, a Senior UX Researcher at Unicred, a cooperative financial institution that seeks to provide suitable and sustainable financial solutions for its members. With over four years of experience in UX Research, I've worked on various fronts and projects, from operations to strategic research.My background in Psychology, with a master's degree in the same field and specialization in People Management, has given me a broad and deep understanding of human behavior, needs, motivations, and user preferences. My goal is to apply this knowledge to create products and services that generate value and positive impact for users and the organization. To achieve this, I use various qualitative and quantitative research methodologies and techniques, such as in-depth interviews, usability testing, field research, data analysis, among others. Additionally, I strive to foster a user-centered research culture by encouraging the adoption of research practices throughout the organization, through mentoring, workshops, and co-creation sessions.
Unicred Do Brasil
View- Website:
- unicred.com.br
- Employees:
- 1947
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Senior Ux ResearcherUnicred Do BrasilState Of Minas Gerais, Brazil
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Senior Ux ResearcherUnicred Do Brasil May 2023 - PresentSão Paulo, BrasilLead and conduct qualitative and quantitative research with users across product teams and other areas to identify pain points and needs.Define research strategies and plan appropriate methodologies to achieve research goals.Conduct in-depth interviews, usability tests, journey mapping, jobs to be done, etc.Analyze and interpret qualitative and quantitative data to identify patterns, trends, and improvement opportunities.Consolidate and socialize research results, bringing areas… Show more Lead and conduct qualitative and quantitative research with users across product teams and other areas to identify pain points and needs.Define research strategies and plan appropriate methodologies to achieve research goals.Conduct in-depth interviews, usability tests, journey mapping, jobs to be done, etc.Analyze and interpret qualitative and quantitative data to identify patterns, trends, and improvement opportunities.Consolidate and socialize research results, bringing areas closer together and strengthening knowledge sharing among them.Foster a user-centered research culture.Facilitate meetings and dynamics with multidisciplinary teams.Share best practices, processes, and research methods to enable product teams to conduct quality research independently.Understand the metrics and indicators used in the company. Show less -
Ux ResearcherUnicred Do Brasil Sep 2022 - Apr 2023São Paulo, Brasil- Planning, conducting, and analyzing research (quantitative and qualitative) and user tests.- Using a variety of research approaches and methods: interviews, surveys, usability testing (moderated or unmoderated), card sorting, diary studies, etc.- Creating flows and mental maps, journeys, and blueprints.- Facilitating workshops and dynamics.- Tools such as Miro, Airtable, Maze, Survey Monkey, Question Pro, Hotjar, Figma, Excel, etc.
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Ux Reseacher PlenoVindi May 2021 - Sep 2022São Paulo, BrasilCriação do time de UX Researcher da Vindi, estruturando a área em três eixos principais: operações, suporte (apoiando designers e PMs a conduzir pesquisas no dia-a-dia) e pesquisas cross (estudos estratégicos desenvolvidos pelo time de Research). -
Analista De PesquisaBta - Betania Tanure Associados Sep 2020 - May 2021Nova LimaCondução de pesquisas qualitativas e quantitativas. Pesquisas de análise de mercado e pesquisas voltadas para mídia. -
PesquisadoraBta - Betania Tanure Associados Mar 2019 - Aug 2020Prestação de serviços em Pesquisa.
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ProfessoraUniversidade Federal De Alfenas - Unifal-Mg Mar 2020 - Jul 2020Alfenas, Minas GeraisDisciplinas: Filosofia e metodologia da ciência; Iniciação da prática científica; Psicologia e educação.Cursos: Medicina; Fisioterapia; Ciências Biológicas; História. -
ProfessoraGrau Técnico Sep 2019 - Mar 2020Belo Horizonte E Região, BrasilDisciplinas: psicologia aplicada à saúde; psicologia aplicada á enfermagem; psicologia aplicada ao RH.Cursos: Radiologia; Enfermagem; Administração. -
Aluna Pesquisadora De Pós-GraduaçãoUfmg Mar 2017 - Feb 2019Belo HorizonteCoordenação de projeto de pesquisa, com orientação de pesquisadores em iniciação científica. -
Aluna PesquisadoraUfmg Sep 2011 - Sep 2014Belo HorizonteBolsista Iniciação Científica com atuação no desenvolvimento de pesquisas qualitativas, monitoria, organização de eventos científicos, elaboração de relatórios técnicos de pesquisa
Thayna Santos Skills
Thayna Santos Education Details
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Psychology -
Psychology
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Gestão De Pessoas -
Psychology
Frequently Asked Questions about Thayna Santos
What company does Thayna Santos work for?
Thayna Santos works for Unicred Do Brasil
What is Thayna Santos's role at the current company?
Thayna Santos's current role is Senior UX Researcher.
What is Thayna Santos's email address?
Thayna Santos's email address is th****@****.com.br
What schools did Thayna Santos attend?
Thayna Santos attended Universidade Federal De Minas Gerais, Universidade Federal De Minas Gerais, Pontifícia Universidade Católica De Minas Gerais, Universidade Do Algarve.
What skills is Thayna Santos known for?
Thayna Santos has skills like Pesquisas Qualitativas, Pesquisa Qualitativa, Recursos Humanos, Planejamento, Psicologia Social, Pesquisa Quantitativa, Pesquisa De Mercado, Psicologia Escolar, Consultoria, Microsoft Powerpoint, Psicologia, Pesquisa.
Not the Thayna Santos you were looking for?
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Thayná Santos
Clinical Research Assistant Ii | Pharmacist | Data Monitoring | Research | Clinical DataSão Paulo, Brazil -
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