Hello, I'm Thayna Santos!With over four years of experience in UX Research, I've worked on various fronts and projects, from operations to strategic research.My background in Psychology, with a master's degree in the same field and specialization in People Management, has given me a broad and deep understanding of human behavior, needs, motivations, and user preferences. My goal is to apply this knowledge to create products and services that generate value and positive impact for users and the organization. To achieve this, I use various qualitative and quantitative research methodologies and techniques, such as in-depth interviews, usability testing, field research, data analysis, among others. Additionally, I strive to foster a user-centered research culture by encouraging the adoption of research practices throughout the organization, through mentoring, workshops, and co-creation sessions.