Engineer
Current● Collaborated with customers to develop tailored solutions, enhancing product satisfaction and addressing specific industry needs● Provided technical support, troubleshooting complex issues to ensure optimal product performance and customer satisfaction● Modernized company documentation by converting legacy production and overview drawings to SolidWorks, improving accessibility and design efficiency● Produced over 100 detailed production drawings and 3D models for custom and standard machine parts, including comprehensive exploded view drawings for existing products● Engineered a next-generation machine, boosting capacity by 150% and speed by 300% while maintaining reliability and accuracy, through integrated mechanical, electrical, and software design● Implemented a PCB repair program, diagnosing and fixing malfunctioning units to reduce downtime and improve product longevity● Developed and implemented solutions that significantly decreased machine failures, enhancing overall product reliability and customer trust