Welcome! Thank you for visiting my profile.I have a BA degree in social communication - publicity and advertising with customer services in most of my experiences, either via phone or reception. I also have experience with monitoring and telemarketing teams, improving their quality and motivating the team for better results. As an administrative assistant I've learned how to deal with HR, recruiting, fiscal, accounting and purchasing. As a receptionist I have worked with multinational companies in many different environments, every day dealing with visitors, big events, paperwork and implementing new procedures. My last experience was in HR, where I answered questions from suppliers and employees, took care of equipment, helped with events and managed benefits. I want to work as an assistant or analyst in the administrative or HR area, focusing on communication and customer service for internal/external audiences.My skills: customer service, problem solving, leadership, teamwork, organization skills, communication, adaptation, team management, quality control.Traveling is one of my favorite things in the world! In 2012 I did an internship as an au pair in Maryland/USA. In 2020 I spent 2 weeks in Colombia so I could improve my Spanish. I have studied Japanese and one of my wishes is to visit Japan one day! I enjoy working as a volunteer, usually with kids and animals. I love cooking, swimming, geek culture and spend some quality time with my family.