Taylor Hayward Email & Phone Number

St. Catharines, ON, CA

St. Catharines, ON

Simplified Technology was started to help small and medium sized businesses manage their I.T. needs more simply. SMB's don't normally need a complicated solution and I'm here to help ensure they understand their technology requirements and manage them accordingly.

1931 Fourth Ave. St Catharines, ON L2R 6P9

Lead the service team in top notch Service Delivery, manage account expectations, develop and implement processes to increase efficiency in both sales and service, new business development...what won't I do?

Managed Infrastructure improvements and enhancements to I/OVision and our client base. Identified areas of need and client requirements, managed and facilitated changes of clients IT environments. Developed processes and procedural improvements and facilitated team growth to ensure top quality standards.

Oversaw a fast paced 24/7 operation of the organization’s IT Support Services Portfolio. Managed service deployments, planned, directed and designed operational activities, provided direction and support for proposed projects and service solutions that enhanced mission-critical business operations for our client base.

As a District Sales Manager with Primerica, my responsibilities included recruiting, developing and training a team in identifying sales opportunities and marketing financial services. I partook in and lead individual and group training sessions on our unique services, on company policies and industry regulations as well as sales and marketing.

Developed my leadership and management abilities by managing the technical aspects of an EFT Software rollout for over 100 locations. This involved, testing and de-bugging, training, writing technical documentation, coordinating installations and training sessions while providing critical support through until project completion.I maintained a high level.

220 Duncan Mill Road Toronto, ON M3B 3J5

Developed strong and effective troubleshooting skills of computer hardware, computer peripherals and network management in high pressure environments.