Tom Badger Email & Phone Number

Eugene, Oregon, United States

• Wrote Knowledge Base articles for employees of a global systems integrator for a company-wide rollout of a new ERP and CRM system (Microsoft Dynamics 365).
• Interviewed Subject Matter Experts (SME) to learn processes and how best to communicate the new processes with users.
• Collaborated with SMEs and other stakeholders to understand the skill levels and backgrounds of users to create documentation tailored to their needs.
• Communicated well with team members during high-workload… Show more
• Communicated well with team members during high-workload time periods to ensure work was completed both on time and met quality standards while maintaining good working relationships.
• Worked remotely with a geographically diverse team across multiple time zones. Show less

Eugene, Oregon Area

• Produced quality user documentation for highly technical medical products, including instructions for use and immediate container labels.
• Complied with all applicable quality and regulatory requirements.
• Complied with all Philips branding requirements.
• Managed all scheduling and implementation activities.
• Worked collaboratively within a Technical Communications department.
• Worked collaboratively within a team environment with other departments… Show more

Eugene, Oregon Area

• I created winning proposals describing our services in response to Requests for Proposal (RFPs) from governments, healthcare systems, and regulated utilities.
• Managed production of responses to RFPs, from start to submission
• Developed strategy for responses to align with client needs and wants
• Created and maintained rigid deadline schedule to ensure proposals arrive on time, every time
• Increased RFP win rate to 40%, compared to industry average of 5%-10% for similar… Show more I created winning proposals describing our services in response to Requests for Proposal (RFPs) from governments, healthcare.
• Increased RFP win rate to 40%, compared to industry average of 5%-10% for similar circumstances

Eugene, Oregon Area

• Developed marketing collateral, including brochures, posters, advertisements, videos, emails, and web pages
• Wrote marketing copy, developed imagery, laid out copy and art into templates, and managed the production process
• Created marketing materials for international and domestic conferences
• Produced marketing photographs of products
• Maintained electronic archives of marketing materials and images
• Maintained marketing approval records in a regulatory environment

Manage all online marketing including paid search advertising, email marketing, content creation and blog management, and social media marketing.

Concord, New Hampshire

Wrote and edited descriptions of public parks and lands for the Oh, Ranger! mobile app. App is now available in both Apple's and Google's app stores.

Seneca Rocks, West Virginia

Volunteered with the U.S. Forest Service, through the SCA, clearing trails in the Monongahela National Forest with a team of 3 other SCA volunteers.

Accomac, Virginia

Covered major events, wrote features, conducted interviews.

Bachelor Of Arts, English

Education record