Alexander Kerr Email and Phone Number
A customer focused, results driven Service Delivery Manager with 20 years’ experience in Customer Service and Service Delivery gained in the Finance, Oil & Gas and Public Sectors. A skilled communicator used to delivering to industry leading standards of customer satisfaction, defining, meeting and surpassing KPI’s and SLA’s within an ITIL framework. Experience ranging from Incident and Team Management and leading teams and individuals through change, transition and transformation.
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Service Delivery ManagerVianet Group PlcStockton-On-Tees, Gb -
Service Delivery ManagerVianet Group Plc Oct 2023 - PresentStockton-On-Tees, Gb -
Help Desk ManagerVianet Group Plc Feb 2021 - Oct 2023Stockton-On-Tees, Gb -
Quality And Compliance ManagerVianet Group Plc Dec 2019 - Feb 2021Stockton-On-Tees, Gb -
Team LeadVianet Group Plc Feb 2016 - Dec 2018Stockton-On-Tees, Gb -
Help Desk TechnicianVianet Group Plc Dec 2014 - Feb 2016Stockton-On-Tees, Gb -
Incident CoordinatorAker Solutions Jun 2013 - Nov 2014Fornebu, Akershus, No -
Incident ManagerHewlett Packard Enterprise Jan 2007 - May 2013Houston, Texas, Us
Alexander Kerr Education Details
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New College Durham
Frequently Asked Questions about Alexander Kerr
What company does Alexander Kerr work for?
Alexander Kerr works for Vianet Group Plc
What is Alexander Kerr's role at the current company?
Alexander Kerr's current role is Service Delivery Manager.
What schools did Alexander Kerr attend?
Alexander Kerr attended New College Durham.
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