Primary liaison between the company and its customers, ensuring the delivery ofhigh-quality customer service and accurate information regarding products, pricing, and bookings.Supported the Operations, Sales, and Finance teams by implementing effective customer servicestrategies and maintaining essential operational processes.

Supporting the sales team with acquisition of new clients and retention of existing ones within the financial services sector.

Investigated and diagnosed network problems, colleting IT usage statistics. Making recommendations for improving the company IT systems and carrying out routine configuration and installation of IT solutions. Hosting the front of house managing a team of eight to make sure that entrance and exit of multi day events were organised and successful.

Learning the different positions in a media company & the process of how they work with the client to complete their project.