Candice Gerard Email & Phone Number

Sacramento, Ca, Us

Leveraging extensive experience in the title and escrow industry and my key role as a User Acceptance Tester at Resware Software, I've transitioned into the position of Associate Product Manager. In this pivotal role, I steer the evolution of Resware and its auxiliary applications to surpass our clients' growing demands.This role entails deep collaboration with cross-functional teams—spanning developers, designers, and key stakeholders—to meticulously prioritize features and manage the product lifecycle from inception to deployment. My profound grasp of industry-specific workflows, regulatory frameworks, and best practices ensures that our software solutions are not only at the forefront of innovation but are also practical and adhere to stringent industry standards.Key responsibilities include:--Articulating clear and compelling product visions and strategies, aligning team efforts with broader business goals.--Strategically prioritizing product features and enhancements by synthesizing customer feedback, market dynamics, and strategic business imperatives.--Orchestrating with the development team to produce releases that uphold our standard for excellence.--Engaging continuously with both internal and external customers to derive actionable insights and affirm product decisions, championing a customer-first approach.As I advance in this role, I am committed to developing product led design skills and delivering cutting-edge products that address complex challenges in the title and escrow industry.

As a User Acceptance Tester at Resware Software, I leverage my decades of experience in the title and escrow industry to ensure the seamless functionality and optimal user experience of our software application. I meticulously analyze and test the software, examining its features and functionalities to identify any defects, inconsistencies, or areas for improvement.Drawing on my deep understanding of the title and escrow industry, I bring a unique perspective to the testing process. I assess the software's compatibility with industry-specific workflows, regulations, and best practices, ensuring that it meets the high standards and requirements of our clients.By employing various testing methodologies and techniques, I thoroughly evaluate the software's performance, usability, and reliability. I collaborate closely with developers, product managers, and other stakeholders to communicate issues and provide valuable feedback for enhancements and refinements.

Arizona, Usa

I am following a passion for epic AARPG video games alongside a story that has lived only in my head until recently, and have created a company that is dedicated to producing a video game that values thought over mindless shooting, but is still engaging and enjoyable for the players.Currently leading a team to create a playable demo for the game "World Soul."www.wolfpackgamedesign.com

Providing daily, weekly and monthly escrow trust account bank reconciliations and escrow accounting consultation for several title and escrow companies. Versed in reconciliation on multiple industry specific software platforms, and online banking systems.

Project management for business process efficiency as it pertains to the closing and escrow accounting processes in the ResWare software. Inclusive of banking relationships, vendor integrations, data management, action flow and document management. Lead for the Escrow Services group which processes escrow accounting, disbursement and post closing file audit tasks for the company. Escrow service tasks also flow into recording, file preparation, and title and escrow rate management within ResWare. The job duties also include some SQL data management and queries alongside the creation and management of custom SSRS reports.

Rocklin, California, United States

Responsible for the configuration and support of the Qualia escrow closing software, as well as escrow accounting and banking relationships.

Auburn, California

Within my career at MLHC, I worked in many positions which made me adept at most back office support needs for the title and escrow industry. --- Escrow Accounting tasks--- Banking, Fraud Prevention, Best Practices, Bank Reconciliations, Underwriter remittance---Back office projects/tasks--- Imaging for accounts payable, custom online hire onboarding/departure portal, system to system income integration, system to system payroll item integrations. Process efficiencies throughout the escrow accounting umbrella of tasks--- Software Admin--- Adeptive's ResWare, Microsoft Dynamics GP, Miscrosoft Sharepoint, Proprietary Unix based system, Proprietary Dataflex based system. ISGN's Gators--- Systems/Tech--- 4 unique systems of closing software testing and quality control, direct work with in house and vendor programmers for software development on multiple platforms

Roseville, California

With three other owners, we created an independent Internet Service Provider for the greater Sacramento area. My focus was financials and customer service.

Associate Of Science - As (In Process), Game And Interactive Media Design

Associate Of Science - As, Business Administration And Management, General