✓ Resource for Hypercare, Support and Enhancements of Oracle Procurement Management, Self-Service Procurement, and Inventory for a Global Trading company.✓ Involved in Requirement Gathering sessions to forecast/understand client business scenario needs and providing best available solution for enhancements.✓ Responsible for Preparing BR100 documentation, Completed the Configuration in various instance like Test, Dev., and Prod., Did intensive testing for various scenarios.✓ Co-ordinate with Technical Team for development of Various Custom Reports, Customizations and Personalization.✓ Functional Support and troubleshooting of issues related to Procurement and Inventory Module.

- Drafting & executing contracts/offer packages and delivering them into the CRM system. - To handle various activities within the post-offer process and to ensure that the team meets its business requirements on a daily basis.- Collecting, compiling paperwork and submitting complete loan packages to Title, Escrow and other parties.- To eliminate unwarranted queries to different parties like Escrow, LA and within the team, evidence the same via emails and discussions.- Play a key role in the Purchase Operations team, providing comprehensive, accurate and consistentreporting.- Facilitating statutory & internal audits of the offer packages and performing comprehensive quality checks on every report as standard.- To ensure that all parameters of performance in terms of SLAs are met.- To update work tracker and time tracking tools accurately and on a real time basis.- Ensure ongoing, sustainable and dynamic relationships with stakeholders whilst managing their expectations. - Providing real-time customer support in the home buying journey and the best customer experience possible.

Client Acquisition Lead

- To assist the organizations sales and growth efforts by contributing to new customer acquisition. - Handle inbound, unsolicited prospect calls and convert into sales.- Researching the needs of the other companies and pitching them accordingly.- Contacting potential clients via email or phone to establish rapport and set up telephonic conference calls.- Maintaining and expanding the company’s database of prospects, updating clientele database on everyday basis in excel or CRM software.- Engagement with Business Development Team to learn more about the tools and techniques.- Establish strong customer relationship by providing accurate and timely information to customers regarding inquiries.- Assist marketing team in development of advertising and promotional programs, telemarketing plans and tradeshows.

Market ResearchWorked on a Project- Warehouse Management System and its Future Possibilities at OM Logistics Ltd.- Citing the current warehouse management at OM Logistics Ltd and explain the operational process at Coimbatore Hub of OM Logistics Ltd.- Understanding and highlights about the Future prospects of the warehousing in India.- Citing the future possibilities in Warehousing at OM Logistics Ltd.- Exploring the possibilities of expansion into new market.- Presenting on the findings to the HR.

- Database Handling and Volunteering, Supervising and managing the workflow.- Event Management and Scheduling Meetings and Campaigns.- Managing office stock and preparing regular reports.- Responsibility for documenting, other administrative and IT tasks