Lisa Schroeder Email and Phone Number

• Delivering Data Platform from initial product strategy through launch of external customer capabilities and internal analytics• Subject matter expert in data platform and data capabilities• Creating a multi-year roadmap to make the data platform a competitive advantage for Zendesk• Driving data and platform needs for ML Features• Maintaining open communication with top executives to discuss timelines, risks, and other critical updates• Facilitating prioritization discussions and consistently championing the needs of the product line/portfolio across the org.• Regularly evaluating market trends and competitive landscape to adjust product strategy and optimize results.

➤ Developed long-term vision and strategy for the data platform, including data imports, management, and extensibility.➤ Managed and led a team of product managers and product designers to achieve product line and portfolio goals.➤ Served as a subject matter expert and created a multi-year roadmap to make the data platform a competitive advantage.➤ Negotiated mutually beneficial partnerships with top executives and key stakeholders to improve bottom-line metrics/profits. ➤ Authored high-quality business-justified use cases and product material to support product line/portfolio objectives.➤ Led prioritization discussions and actively advocated for product line/portfolio needs throughout the organization.➤ Managed the P&L and demonstrated a strong commercial mindset by balancing cost, growth, and stability trade-offs.➤ Collaborated with cross-functional teams to identify and address any potential technical or operational challenges.➤ Continuously evaluated market trends and competitive landscape to adjust product strategy and optimize results.

➤ Developed and drove the strategic direction for a custom ad-hoc data exploration platform targeting non-technical users.➤ Led and directed cross-geography teams to support efforts to develop solutions to support data-driven decisions.➤ Drove platform strategy alignment with senior leaders across product, technology, data, and business objectives.➤ Set priorities and actively participated in squad/team quarterly planning as well as led retrospectives and team demos.➤ Ensured the data exploration platform was designed with technology, data, and user experience to simplify data access.➤ Provided access to trillions of rows of data to allow non-technical business users to explore data and answer questions.➤ Owned and maintained product backlog including its contents and prioritization and removed roadblocks to execution.➤ Contributed to setting priorities for and actively participated in portfolio quarterly planning around product strategy.➤ Worked with working groups to clarify business requirements, remove roadblocks, and supported strategy alignment.

➤ Developed the executional direction for analytical data management and insights products for the price and promo COE.➤ Led scrum teams across multiple locations to develop the insights product to assist in setting strategic paths forward.➤ Partnered with leaders across product, technology, and data to ensure delivery of needed visibility and strategic insights.➤ Delivered Key Performance Indicators to measure operations including driving weekly metric review meetings.➤ Ensured alignment with project goals by conferring with stakeholders at all levels of leadership to define parameters.➤ Led the development of a comprehensive product strategy and set key business objectives (OKRs) for the product.➤ Leveraged extensive knowledge, customer feedback, key data, and analytics to prioritize direction and desired outcomes.➤ Cultivated strong relationships across the enterprise to drive collaboration and alignment with partners and stakeholders.➤ Developed and actively maintained a product roadmap outlining prioritization for customer themes and technical needs.➤ Created and managed product objectives and key results to ensure work and priorities were in line with product strategy.

➤ Principal Product Owner, Price Management, Price and Promo COE – Target Corporation, Minneapolis, MN – 04/2016 to 01/2017 ➤ Sr. Product Owner, Price and Promo COE – Target Corporation, Minneapolis, MN – 06/2015 to 04/2016 ➤ Business Strategy Consultant, Target Technology Services – Target Corporation, Minneapolis, MN – 01/2014 to 06/2015➤ Business Consultant, Merchandising, Target Technology Services – Target Corporation, Minneapolis, MN – 06/2012 to 01/2014➤ Account Manager, Medtronic Clinical Strategy and Scientific Operations – Medtronic, Inc., Minneapolis, MN – 05/2011 to 05/2012➤ Principal Business Consultant, CRDM Clinical Research – Medtronic, Inc., Minneapolis, MN – 05/2010 to 05/2011 ➤ Principal Project Analyst, CRDM Clinical Research – Medtronic, Inc., Minneapolis, MN – 09/2008 to 05/2010 ➤ Senior Project Analyst/Lead QA Analyst, CRDM Clinical Research – Medtronic, Inc., Minneapolis, MN – 06/2007 to 09/2008➤ Sr. Quality Applications Specialist, CRDM Clinical Research – Medtronic, Inc., Minneapolis, MN – 10/2006 to 06/2007➤ Clinical DBA, CRDM Clinical Research – Medtronic, Inc., Minneapolis, MN – 12/2003 to 10/2006➤ Field Application Specialist, Employee Benefits – ING, Minneapolis, MN – 2003➤ IT Business Analyst – MathStar, Inc., Minneapolis, MN – 2001 to 2002➤ Information Services Administrative Assistant – AgStar Financial Services, Mankato, MN – 1999 to 2000