Developing and building an eCommerce business from scratch by leading the social media & marketing strategy of the company. Leading processes and building customer service centers while developing the organization and empowerment processes.

Overall responsibility of the business, developing ideas for improving work systems and procedures,while improving and defining internal roles and work processes within the company.Promoting business strategy while increasing turnover and meeting goals, providing personal needs and professional team development.Managing CRM systems and establishing a very high level of customer service.

Producing an event plan - responsibility and ongoing management of events from A to Z.Customer Portfolio Development - Coordination and Negotiation with Customers.Employee Management - Employee Training, Shifts, Meetings and Employee Welfare.