Scott Dickman Email & Phone Number

Rockford, IL, US

Mountain View, California, US

• Configure/publish elearning content & media into LMS.
• Using ServiceNow, support learning operations by resolving issues related to content configuration, learner assignment, tracking & completion.
• Create or enhance learning operations processes.
• Communicate risks or LMS platform challenges to broader Learning team.

Naas, IE

• Built & maintained mission critical working relationships with internal and external business teams to accomplish goals.
• Created & executed comprehensive learning plan to onboard Global Business Services Learning team employees.
• Planned, developed strategy, and delivered detailed training for onboarding Global Business Services candidates.
• Developed new and updated legacy product training content for publishing to eLearning and classroom delivery (ILT).
• Project managed development of 34 Kerry Growth Platform eLearning courses used to upskill 1700 front-office employees.
• Partnered with stakeholders, SMEs, and content developers to schedule development and ensure on-time content delivery.

Naas, IE

• Oversaw learning content development for the organization as well as the direction, application, and use of technology.
• Leveraged authoring tools, multi-media, virtual classroom, and LMS capabilities to enhance opportunities for learning.
• Provided instructional design for training and developed e-learning training solutions using authoring tools and media.
• Managed global LMS administration and Learning’s helpdesk for Kerry’s new SAP/Success Factors LMS.
• Researched and evaluated effective use of training technologies and kept abreast of developments in training industry.
• Managed external learning & development vendors for internal training programs.

Naas, IE

• Designed, delivered, and evaluated performance and development solutions that support Kerry Group businesses.
• Managed use and upgrades to HR systems supporting the organization's learning and development functions.
• Administered/managed global LMS for 10,000 users and managed performance development process for 7,000 users.
• Developed, implemented, and maintained online training modules to support internal systems and training programs.
• Managed learning and development vendors for various internal training programs and monitored course completion.
• Implemented and managed Kerry's Quality and Safety training platform (Alchemy Manager LMS).

Greenwich, CT, US

• Online Learning Specialist – Neumann University, Neumann Homes Inc., Warrenville, IL – 2004 to 2006
• Learning Technology Manager, Educational Services – Rockwell Firstpoint Contact, Wood Dale, IL – 1999 to 2004
• Senior Instructional Designer, Educational Services – Rockwell Electronic Commerce, Wood Dale, IL – 1997 to 1999
• Training Manager, Learning and Development – Follett College Stores, Elmhurst, IL – 1996 to 1997
• Employee Training Coordinator, Human Resources – Follett Software Company, McHenry, IL – 1991 to 1996
• Course Developer, Educational Services – Rockwell International, Downers Grove, IL – 1990 to 1991