Stephanie Lau

Stephanie Lau Email and Phone Number

Storyteller, Artist, Senior Product Consultant @
Stephanie Lau's Location
Oakland, California, United States, United States
Stephanie Lau's Contact Details

Stephanie Lau phone numbers

About Stephanie Lau

Versatile Senior Product Manager with a history of tackling new industries and launching products through end-to-end development. I've worked on Top #10 grossing mobile and multi-platform games (including F2P social casino, iOS/Android/Facebook/VR), medical devices and healthcare, B2C / B2B2C, and connected hardware and software products. Author-illustrator of children's books. My debut picture book, THE ABOMINABLE SNOW DANCER, is coming out with Penguin Workshop in Fall 2025.Open to product consulting, short-term contracts, part-time product management, as well as speaking engagements.

Stephanie Lau's Current Company Details
Freelance

Freelance

Storyteller, Artist, Senior Product Consultant
Stephanie Lau Work Experience Details
  • Freelance
    Product Consultant
    Freelance Apr 2023 - Present
  • Tawkify
    Senior Product Manager
    Tawkify Jan 2022 - Mar 2023
    San Francisco, California, Us
    Premium matchmaking company, pairing human touch elements with technology. My role spanned consumer-facing web pages and internal tools, including sales, payments, and products.
  • Penumbra, Inc.
    Senior Product Manager
    Penumbra, Inc. Oct 2018 - Jan 2022
    Alameda, Ca, Us
    • 1st product manager on award-winning VR system geared toward physical therapy and stroke rehabilitation. • Launched a complex B2B2C product with multiple hardware and software components, while working within the medical industry's strict regulatory requirements and a cross-functional organization.
  • Big Fish Games
    Senior Product Manager
    Big Fish Games Dec 2013 - Oct 2018
    Seattle, Washington, Us
    Grew to Senior PM for two live service mobile apps generating $20M+/mo in revenue and reaching hundreds of thousands of daily users. Initially sole PM for top #10 iOS grossing app, Big Fish Casino; became one of three PMs impacting core functionality. Sole PM for Jackpot Magic Slots.• Primary product owner for Jackpot Magic Slots (started development Jan ‘16, launched worldwide July ‘16). Owned overall KPIs, economy, sales forecasting, product roadmap• Product Development for Big Fish Casino and Jackpot Magic Slots: Spec writing, split testing, post-launch analysis, competitive analysis. On average, I launched 3-5 major features/quarter, often simultaneously on both titles, with measurable impacts on conversion (+160%), revenue (+45%), ARPPU (25%), retention (+5-7% D1-D14) • Cross-discipline collaboration with 90+ member studio• Strategic reports and proposals to executive team, studio, and company• Qualitative and quantitative data analysis in Tableau, Excel, SQL• Interim manager while Director of Product was on leave
  • Big Fish Games
    Project Manager
    Big Fish Games Aug 2012 - Dec 2013
    Seattle, Washington, Us
    • Improved development workflow and championed moving to JIRA, while the studio grew from ~25 to 70+ members, resulting in better transparency on features/bugs, fewer missed test cases, and improved team health• Managed weekly server / monthly app store releases; cross-discipline scheduling and alignment• Launched two titles (Big Fish Casino, Big Fish Bingo) across multiple platforms (iOS, Android, web)
  • Big Fish Games
    Customer Support
    Big Fish Games Feb 2012 - Jul 2012
    Seattle, Washington, Us
    • Improved CS workflow and documentation, resulting in more timely, accurate responses to customers• Oversaw major migration of customer support system and help site• Received "Unsung Hero" award
  • Flickme
    Product Management And User Research Intern
    Flickme Sep 2011 - Dec 2011
    Streaming movie + social networking startup, backed by Sequoia Capital· Coordinate and moderate focus groups, extracting qualitative data about prospective features; analyze and present research results· Design usability tests, iterate on product mockups in an Agile development environment· Track key metrics and page usage data in Google Analytics, Google Adwords, Crazy Egg
  • Plum, Cafe Fanny, Google
    Pastry Chef
    Plum, Cafe Fanny, Google Jan 2007 - Aug 2011
    Menu development, production, and plating at well-regarded Bay Area culinary establishments. Plum (Daniel Patterson) is a Michelin Bib Gourmand and Cafe Fanny is in the Chez Panisse restaurant family.
  • Scream Sorbet
    Product Developer/Partner
    Scream Sorbet 2008 - 2011
    As a key partner of Scream Sorbet, I was involved in both culinary and business operations. We transformed machinery typically only available in high-end restaurants (the PacoJet) to bring restaurant quality frozen desserts to local farmers' markets. Over the course of 3 years, I helped grow our company from a 12 quart per week volume operation to a 900 quart operation.Scream Sorbet has mentions in the New York Times, 7x7's Big Eat SF and Sunset Magazine.· Develop, test, and refine 200+ original recipes and new products· Manage our online marketing presence, including social media (Twitter, Facebook) and company websites· Manage hiring, kitchen production, weekly purchases, menus, and a team of seven direct reports· Track financial and sales data in Excel, using the information to forecast inventory numbers and flavor allocation· Develop relationships with customers/caterers (custom flavors & menus) and with local farmers' market vendors
  • Ucla
    Research Assistant
    Ucla Jan 2003 - Jun 2004
    Los Angeles, Ca, Us
    I assisted professors with research projects across multiple disciplines (anthropology, psychology, paleontology). In total, the projects spanned about 50 participants in the social sciences and 70 lab samples.Duties included:· Data acquisition, transcriptions and interviews· Data coding and analysis· Maintaining data files in Excel· Completing research reports

Stephanie Lau Skills

Product Management Team Leadership Agile Methodologies Online Marketing Ethnography Analysis Software Project Management Mobile Devices Mobile Applications User Interface Design Focus Groups Research Design Advertising Customer Service Management Culinary Skills Facebook Menu Development Qualitative Research

Stephanie Lau Education Details

  • Ucla
    Ucla
    Anthropology

Frequently Asked Questions about Stephanie Lau

What company does Stephanie Lau work for?

Stephanie Lau works for Freelance

What is Stephanie Lau's role at the current company?

Stephanie Lau's current role is Storyteller, Artist, Senior Product Consultant.

What is Stephanie Lau's email address?

Stephanie Lau's email address is sl****@****inc.com

What is Stephanie Lau's direct phone number?

Stephanie Lau's direct phone number is +141571*****

What schools did Stephanie Lau attend?

Stephanie Lau attended Ucla.

What skills is Stephanie Lau known for?

Stephanie Lau has skills like Product Management, Team Leadership, Agile Methodologies, Online Marketing, Ethnography, Analysis, Software Project Management, Mobile Devices, Mobile Applications, User Interface Design, Focus Groups, Research Design.

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