Thomas Parker Email & Phone Number

Toronto, On, Ca

Toronto, Ontario, Canada

Toronto, Ontario, Canada

Toronto, Ontario, Canada

Coordinated Lean Six Sigma training for over 300 Operations employeesAnalyzed processes to determine their suitability for automatic assignment to qualified employeesResponded to ad hoc requests from Operations Senior Leadership Team, including developing and delivering a Future of AI in Banking presentation

Etobicoke, Ontario, Canada

Responsible for adhering to Alcohol and Gaming Commission of Ontario requirements in serving customersResponding to customer inquiries and enhancing store environment

Toronto, Ontario, Canada

Responsible for hosting tutoring sessions for undergrad students in Math and Accounting coursesPrepared a lesson schedule, reviewed classroom materials, aided students with course related and university questionsCommunity of Care member responsible for communicating internal mental health awareness and tips for members of the Program Advising and Student Success (PASS) team at Ted Rogers School of Management

Toronto, Ontario, Canada

Communicated with clients, adjusters, and private partner networks (contractors) to establish timelines, coordinate payments, ensure repairs are ongoing/completeAnalyzed policies and underwriting exceptions and exclusions to determine coveragesResponsible for completing various internal projects to address backlogs

Etobicoke, Ontario, Canada

Responsible for adhering to Alcohol and Gaming Commission of Ontario requirements in serving customersResponding to customer inquiries and enhancing store environment

Toronto, Ontario, Canada

Aided current and prospective clients with changes to policies as well as selling new policiesConsistently over achieved company targets by providing excellent customer service, exceeding sales targets, handling calls with efficiency and meeting compliance regulationsServed as team compliance SME responsible for monitoring compliance scores, sharing and explaining new underwriting regulations, and aiding teammates meet their compliance goalsOnce fully trained, ranked in the top 10 advisors from the McNabb (Ontario) office for the first two months in position, and in the top 15 advisors for the third month

Etobicoke, Ontario, Canada

Delegated and managed more than twenty employees in an efficient and engaging mannerControlled the deliveries of hundreds of pieces of products and store supplies on a weekly basisOpened and closed the store, followed procedures such as paperwork, price changes, damages, and making sure the store was in the best presentation every day

Etobicoke, Ontario, Canada

Supported and aided cashiers with questions or concerns, and front-end issuesResolved customer needs and questions, and resolved disputes

Etobicoke, Ontario, Canada