Vojtech Dlouhy Email and Phone Number
Prague, Czechia
Vojtech Dlouhy's Location
Prague, Czechia, Czech Republic
Vojtech Dlouhy's Contact Details
Vojtech Dlouhy work email
- Valid
- Valid
Vojtech Dlouhy personal email
n/a
About Vojtech Dlouhy
Vojtech Dlouhy is a Partner Success Associate - UK, Ireland, Africa, Northern Europe at Expedia Group.
Vojtech Dlouhy's Current Company Details
Vojtech Dlouhy Work Experience Details
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Partner Success Associate - Uk, Ireland, Africa, Northern EuropeExpedia GroupPrague, Czechia
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Partner Success Associate - Uk, Ireland, Africa, Northern EuropeExpedia Group May 2018 - PresentPrague, Czechia- Working with a diverse group of accommodation partners to ensure smooth operations and helping to maximize their revenue through using our marketing tools.- Providing partners with in-depth training - Securing client retention by driving service and product benefits, features and recommendations around clients' needs.- Conducting reviews of accounts and service histories to identify issues.- Recommending improvements to products to increase partner satisfaction. -
Lodging Partner Associate - Africa And Middle EastExpedia Group Jun 2016 - Apr 2018Prague, Czechia- Provided solutions to inquiries regarding pricing management, billing, and content.- Facilitated trainings, supplier self-service support and maintenance.- Conducted in-depth research of issues reported by suppliers.
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Work & Travel Program "Experience Canada"Experience Canada Apr 2015 - May 2016 -
Customer Service SpecialistSap Ariba Jun 2014 - Mar 2015- Provided training to help customers maximize benefits of Ariba procurement solutions to facilitate a global exchange of goods and services- Resolved inquiries to consistently meet performance benchmarks.- Reviewed customer account information to determine necessary solutions.- Recommended improvements to products and services to mitigate complaints. -
Front Office ManagerPalace Hotel Praha Jul 2012 - Aug 2013Prague, Czechia- Organized resources and staff necessary to maintain strong service levels.- Orchestrated staff meetings to maintain open communication and address concerns.- Maintained accurate bookkeeping, reporting, and updates on revenues. -
Reservation ManagerPalace Hotel Praha May 2009 - Jun 2012Prague, Czechia- Oversaw CRM updates and backups, report generation and forecasting.- Strategized with central revenue management team to determine pricing.- Collaborated with sales department to arrange large group hotel bookings.
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Guest Service Assistant/ Reservations ManagerExpress By Holiday Inn/ Keyhotels Group S.R.O. 2007 - 2008- Worked with Opera Express and Holidex- Individual reservations- Offers, preparation and reallization of group reservations and meeting events- Complete care of Travel Agents including consultation, preparation and processing of contracts, allotment control and site inspections- Supported Corporate Sales Manager in client search and preparation of seasonal offers- Coached Front Desk team in reservational and billing issues- Responsible for room allocation- Preparation of proforma invoices and control of final billing, handled billing disputes- Transition of reservations to new hotel operator
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Assistant Reservations ManagerHotel Palace Praha 5* Jan 2006 - Aug 2007- Worked with Protel hotel software, Netrez and Trust Voyager- Supported Reservations Manager and Director of Sales- Individual reservation sales both on the phone and e-mail- Reservation control- Handled group reservations and series including sales, price offers, contracts and conditions, prepayments, rooming lists, room allocations- Reservations for VIP clients- Mastered 5 star standards as certified by The Leading Hotels of the World organization- Attended upselling seminars and used the gained skills to consistently upsel products above other members of the team
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ReceptionistHotel Palace Praha 5* Jul 2005 - Jan 2006- Check-In and Check-Out of the guests accordingly to standards of The leading Hotels of the World- Guest service- Handled complaints and solved problems- Responsability for billing and cashier- Was promoted to the Assistant Reservations Manager Position
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Reception/ Night AuditorHotel President 2004 - 2005- Worked in Fidelio system- Check-In and Check-Out- Provided service for the guests- Control of reservations, billing and cashier balance
Vojtech Dlouhy Education Details
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Humanities And Liberal Arts
Frequently Asked Questions about Vojtech Dlouhy
What company does Vojtech Dlouhy work for?
Vojtech Dlouhy works for Expedia Group
What is Vojtech Dlouhy's role at the current company?
Vojtech Dlouhy's current role is Partner Success Associate - UK, Ireland, Africa, Northern Europe.
What is Vojtech Dlouhy's email address?
Vojtech Dlouhy's email address is vo****@****els.com
What schools did Vojtech Dlouhy attend?
Vojtech Dlouhy attended Charles University.
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Vojtech Dlouhy
Prague, Czechia -
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