Thea Gaughan Email and Phone Number

Coaching HR apprentices, helping them through their apprenticeship journey into their End Point Assessments.

A fully generalist role, reporting directly into the joint MDs, I managed the full remit of HR activities from the complete recruitment process to complex absence and disciplinary cases to all the HR administration as well as supporting the Health & Safety management of the site.

HR Advisor Reward (April 14 – July 2016)Working as part of the HRSS team was the Reward Advisor for the Company supporting circa 500 UK employees and a further 300 globally. In the role I was responsible for; · Reward (Inc. Framework and reviews)· Benefits· Organisational design· Role Profile governance· L&D· PDR governance Achievements in role;- Design and implementation of an internal reward system ‘Pattonair Applause’ including a global wide launch- Full review and rework of the Company’s Career and Compensation Framework- Reviewed and designed an enhanced UK Company Sick Pay Scheme and USA PTO scheme- Introduction of Pension Salary Sacrifice with an expected saving of circa £50K annually- Review of the PMI benefit and change of provider with a cost reduction of 21% - Developed and implemented a global training planning processHR Business Partner (Oct 13 – April 14)In this role I was responsible for circa 200 employees in the UK / Europe supporting the different levels of management on the following;· Employee engagement· Management coaching · Legal Compliance· Transformation & implementation · Management capability development · Employee relations including; Disciplinary & Grievance / Capability & Absence Achievements in role;- Implementation of Pension Auto Enrolment

Working in a global organisation supporting 3 three sites (circa 200 employees over) with all employee related matters and being a key UK facilitator for local managers, global managers and global HRBPs. This is a Business Partner role advising and supporting all aspects of HR from recruitment to performance management and discipline, reward and compensation, to training needs and change management. Achievements in role;- Development & roll out of a new HR & payroll system ‘HRNet’ - Training and guidance of managers in communication of Global Grading for all roles- Management of a number of complex redundancies

Providing HR advice and guidance to the Senior Management teams of 4 Branches (Nottingham, Bury St Edmonds, West Bromwich, Watford) and 10 Trade Counters within these regions. Key to this role was the development of relationships with the key internal customers and managing these relationships whilst having a large geographic region. I assisted in the recruitment of all roles from Customer Service team, Trade Counter Assistants to Senior Management roles including Regional Sales Managers. This was a true business partner role and as such I attended operations and sales meetings and worked with the management teams to identify areas of development for team member’s and other ways in which increase in sales and performance could be driven.Achievements in role;• Delivered Performance Management Training to all relevant teams• Developed a number of key relationships in the business in a short space of time by being a visible HR presence at all the regional sites whilst continuing to deliver the necessary HR support to the business • Management of a high number of complex absence, disciplinary and grievance cases.

Providing support and guidance on all employee relation matters including, complex case management with regards to absence management, disciplinary and grievance and departmental restructures. The role involved the coaching of managers through the processes and policies over the phone, providing guideline documentation and outcome letters.

This role involved providing HR advice and support to Head Office Staff and to core contracts (circa 400 employees covering 10 sites throughout the UK), ensuring a professional standard of approach at all times and influencing management with a ‘best practice’ approach to all people related matters. I developed key relationships with all senior managers up to and including the Operations Director. Other duties of the role included providing reports for the HR Director, recruiting for all levels from cleaners to Simulator Technicians and Senior General Managers. I had delegated supervisory responsibility for a HR Administrator and P/T Recruitment Administrator and worked with the HR Manager to ensure that the HR Department delivered an excellent service for our internal customers.Achievements in role;• Introduction of an Occupational Health Service from the initial tenders, health surveillance assessments to implementation.• Involved in the successful TUPE both in and out of the company of circa 130 employees.• Ensured that all company polices were updated and maintained as necessary and adhered to.• Management of complex absence, disciplinary and grievance cases.• Managed the Graduate recruitment programme successfully recruiting 8 graduates over the 2 years.

In this stand alone position I provided the HR Function for a 96 Bedroom room hotel with around 150 employees. Providing advice and guidance to managers on all employee related issues including recruitment (managing the full recruitment process), disciplinary, grievance, absence management, training and development, performance management and restructures.

In this role I worked in a fast paced HR department in which I was responsible for providing a HR administration function for six District Managers and over 900 employees covering William Hill shops throughout Glasgow.