Thea Naylor Email and Phone Number

Not only do I manage my own team and shop, but I have a lot of responsibilities within the brand. I am in charge of Facebook and Instagram advertising whilst also using my analytical skills to report and keep the company on track with marketing campaigns, ads and budgets in regards. It is important for me to understand patterns and what does well in regards to products, so I can work closely with the buying and Socials teams to help in that respect. I have extensive knowledge of Google analytics and Shopify which I use daily. I am head of online orders logistics and manage the system on my own - sending out a high amount of orders daily. This also means I deal with customer enquiries/problems so I have a lot of experience in customer service and problem solving. My organisational skills are really needed for this as well as my ability to work efficiently. I have a very creative side too which I can use in the visual merchandising of the shops. I also create TikTok’s for the brand and creative content is something I really enjoy and feel natural at. This was something I implemented and guided the team on as my knowledge is extensive in this. My role also allows me to organise and plan events for the team. We are also known to do small events/workshops which are held in our stores. I am an extremely organised and productive individual so this comes in great use. I also have experience with photography and photoshoots which I thoroughly enjoy. I am lucky to be able to explore all types of skills so I can really vary in my roles and not just be set on one area. I am open minded, knowledgeable and flexible due to this. I have vast experience with excel and spreadsheets due to analytical reporting involved in my job. I kick started the brands marketing platforms and was very much involved in the growth of this and teaching others at the company how to use a Facebook ads manager etc. This has seen great results for us which I am proud to have done.

This role was pivotal for me when it came to developing my leadership skills as I was given supervisor role for both the Helly Hansen and Musto store. At such a young age this was a big responsibility which I feel without my natural leadership abilities I wouldn’t have been able to do. Within this role I also got the opportunity / was chosen to help the Helly Hansen and Musto team open up two new stores (Located in Edinburgh) and assisted with the set up of the stores and training of new employees.