Abdul Rafae Email & Phone Number

Lahore, Punjab, Pakistan

• As a Branch Manager at 𝐓𝐄𝐗𝐀𝐒 𝐂𝐡𝐢𝐜𝐤𝐞𝐧, my role encompasses a variety of responsibilities aimed at ensuring smooth operations, exceptional customer service, and effective team management during my shift. Here are my key.
• 𝐎𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐚𝐥 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭: Oversaw daily operations, ensuring smooth and efficient functioning of the restaurant. Implemented operational policies and procedures to enhance efficiency and service quality. Coordinated with.
• 𝐓𝐞𝐚𝐦 𝐋𝐞𝐚𝐝𝐞𝐫𝐬𝐡𝐢𝐩: Supervised and managed employees, including hiring, training, and conducting performance evaluations. Fostered a positive work environment, encouraging teamwork and professional growth. Led regular.
• 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐒𝐞𝐫𝐯𝐢𝐜𝐞: Ensured exceptional customer service by setting high standards and training staff to meet our standards. Addressed and resolved customer complaints promptly, maintaining a positive reputation for the.
• 𝐅𝐢𝐧𝐚𝐧𝐜𝐢𝐚𝐥 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭: Managed the restaurant's budget, controlled costs, and maximized profitability. Handled financial transactions, including cash management, daily reconciliation, and preparing financial reports.
• 𝐐𝐮𝐚𝐥𝐢𝐭𝐲 𝐀𝐬𝐬𝐮𝐫𝐚𝐧𝐜𝐞: Uphold food safety standards and hygiene practices, conducting regular inspections and training sessions to maintain compliance.

Lahore, Punjab, Pakistan

• As a Shift Manager at 𝐓𝐄𝐗𝐀𝐒 𝐂𝐡𝐢𝐜𝐤𝐞𝐧, my role encompasses a variety of responsibilities aimed at ensuring smooth operations, exceptional customer service, and effective team management during my shift. Here are my key.
• 𝐓𝐞𝐚𝐦 𝐋𝐞𝐚𝐝𝐞𝐫𝐬𝐡𝐢𝐩: Supervised and trained employees, ensuring high performance and adherence to company standards. Conducted performance evaluations, provided constructive feedback, and implemented improvement plans for.
• 𝐎𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐚𝐥 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭: Managed daily operations, including opening and closing procedures, ensuring smooth transitions between shifts. Ensured compliance with health and safety regulations, including food safety and.
• 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐒𝐞𝐫𝐯𝐢𝐜𝐞: Delivered exceptional customer service by addressing and resolving customer complaints promptly and professionally. Monitored customer satisfaction and implemented improvements where necessary.
• 𝐈𝐧𝐯𝐞𝐧𝐭𝐨𝐫𝐲 𝐚𝐧𝐝 𝐂𝐚𝐬𝐡 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭: Monitored inventory levels, coordinated with the kitchen for stock management, and conducted regular inventory audits. I handled cash management tasks, including daily cash handling.
• 𝐏𝐨𝐥𝐢𝐜𝐲 𝐄𝐧𝐟𝐨𝐫𝐜𝐞𝐦𝐞𝐧𝐭: Implemented and enforced company policies and procedures to maintain operational efficiency and collaborated with other managers to identify and address operational issues, developing and.

Lahore, Punjab, Pakistan

• As a 𝐐𝐮𝐚𝐥𝐢𝐭𝐲 𝐀𝐬𝐬𝐮𝐫𝐚𝐧𝐜𝐞 (𝐐𝐀) 𝐢𝐧𝐭𝐞𝐫𝐧 in the retail sector, my role mainly focuses on ensuring that products, services and processes meet the required standards of quality and customer satisfaction. Following are some.
• 𝐏𝐫𝐨𝐝𝐮𝐜𝐭 𝐐𝐮𝐚𝐥𝐢𝐭𝐲 𝐓𝐞𝐬𝐭𝐢𝐧𝐠: Conduct testing on products to verify their quality, functionality and safety. This may involve physical inspection, functionality testing and ensuring products comply with relevant requirement.
• 𝐐𝐮𝐚𝐥𝐢𝐭𝐲 𝐂𝐨𝐧𝐭𝐫𝐨𝐥 𝐢𝐧 𝐈𝐧𝐯𝐞𝐧𝐭𝐨𝐫𝐲 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭: Assist in monitoring and maintaining the quality of items in the inventory. This includes checking for damaged or expired products and ensuring that the inventory records are.
• 𝐏𝐚𝐜𝐤𝐚𝐠𝐢𝐧𝐠 𝐚𝐧𝐝 𝐋𝐚𝐛𝐞𝐥𝐢𝐧𝐠 𝐑𝐞𝐯𝐢𝐞𝐰: Review product packaging and labeling to ensure they meet legal requirements and are accurate, attractive and informative.
• 𝐕𝐞𝐧𝐝𝐨𝐫 𝐚𝐧𝐝 𝐒𝐮𝐩𝐩𝐥𝐢𝐞𝐫 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭: Collaborate with the procurement team to evaluate and select reliable vendors and suppliers who meet quality standards.
• 𝐃𝐚𝐭𝐚 𝐀𝐧𝐚𝐥𝐲𝐬𝐢𝐬: Analyze data related to product returns, customer complaints and quality issues to identify trends and areas for improvement.

Lahore, Punjab, Pakistan

• As a 𝐊𝐢𝐭𝐜𝐡𝐞𝐧 𝐀𝐬𝐬𝐢𝐬𝐭𝐚𝐧𝐭 my role was crucial in supporting the smooth operation of a kitchen or food preparation area. My primary responsibilities involved the following;
• 𝐅𝐨𝐨𝐝 𝐏𝐫𝐞𝐩𝐚𝐫𝐚𝐭𝐢𝐨𝐧: Assist in the preparation of ingredients for pizza. This includes; washing and chopping vegetables, portioning meat and preparing sauces.
• 𝐂𝐥𝐞𝐚𝐧𝐢𝐧𝐠 𝐚𝐧𝐝 𝐒𝐚𝐧𝐢𝐭𝐢𝐳𝐢𝐧𝐠: I responsible for cleaning and sanitizing various kitchen tools, equipment and work surfaces. This includes washing utensil and cutting boards as well as regularly cleaning appliances, floors.
• 𝐒𝐭𝐨𝐜𝐤𝐢𝐧𝐠 𝐚𝐧𝐝 𝐈𝐧𝐯𝐞𝐧𝐭𝐨𝐫𝐲: Assist in monitoring and managing inventory levels of ingredients, supplies and equipment. This includes restocking items and ensuring that all necessary ingredients and supplies are readily.
• 𝐖𝐚𝐬𝐭𝐞 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭: I responsible for sorting and disposing of garbage, recycling and composting materials according to established guidelines.
• 𝐆𝐞𝐧𝐞𝐫𝐚𝐥 𝐊𝐢𝐭𝐜𝐡𝐞𝐧 𝐌𝐚𝐢𝐧𝐭𝐞𝐧𝐚𝐧𝐜𝐞: Assist with routine maintenance tasks such as organizing storage areas, cleaning kitchen equipment and reporting any maintenance or repair needs to the supervisor.

Lahore, Punjab, Pakistan

• As a 𝐐𝐮𝐚𝐥𝐢𝐭𝐲 𝐀𝐬𝐬𝐮𝐫𝐚𝐧𝐜𝐞 𝐚𝐧𝐝 𝐏𝐫𝐨𝐝𝐮𝐜𝐭𝐢𝐨𝐧 𝐈𝐧𝐭𝐞𝐫𝐧 in the DOCE foods I was responsible for ensuring that the products meet the company's quality standards and were produced efficiently. My tasks include the following;
• 𝐐𝐮𝐚𝐥𝐢𝐭𝐲 𝐂𝐨𝐧𝐭𝐫𝐨𝐥: Conduct regular inspections of raw materials, ingredients and finished products to ensure they meet quality specifications. Check for defects, consistency, taste, appearance and adherence to company.
• 𝐏𝐫𝐨𝐝𝐮𝐜𝐭𝐢𝐨𝐧 𝐌𝐨𝐧𝐢𝐭𝐨𝐫𝐢𝐧𝐠: Observe and assist in the production process to ensure it follows standard operating procedures. Monitor equipment, production flow and worker practices to identify any issues or potential.
• 𝐃𝐨𝐜𝐮𝐦𝐞𝐧𝐭𝐚𝐭𝐢𝐨𝐧: Maintain accurate records of quality inspections, production data and any deviations from standards. Document any corrective actions taken to address quality issues.
• 𝐓𝐞𝐚𝐦𝐰𝐨𝐫𝐤 𝐚𝐧𝐝 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧: Collaborate with production staff, supervisors, and management to communicate quality-related information effectively. Participate in team meetings to discuss quality performance and goals.
• 𝐓𝐫𝐚𝐢𝐧𝐢𝐧𝐠: Undergo training in various aspects of bakery and sweets production including; quality standards, safety protocols and equipment operation.

Lahore, Punjab, Pakistan

• As a 𝐅𝐨𝐨𝐝 𝐓𝐞𝐜𝐡𝐧𝐨𝐥𝐨𝐠𝐢𝐬𝐭 𝐈𝐧𝐭𝐞𝐫𝐧 in the Maaher Food Industries (Country Juices) involved in various aspects of the production and quality control of juices. My tasks included the following;
• 𝐐𝐮𝐚𝐥𝐢𝐭𝐲 𝐂𝐨𝐧𝐭𝐫𝐨𝐥: Conduct regular quality checks on raw materials, ingredients and finished products to ensure they meet industry standards and company specifications. Analyze the sensory attributes to assess product.
• 𝐒𝐞𝐧𝐬𝐨𝐫𝐲 𝐄𝐯𝐚𝐥𝐮𝐚𝐭𝐢𝐨𝐧: Participate in sensory evaluation to assess the taste, aroma, texture and appearance of juices to maintain product consistency and identify areas for improvement.
• 𝐏𝐚𝐜𝐤𝐚𝐠𝐢𝐧𝐠: Assist in selecting appropriate packaging materials for juices, considering factors such as preservation, branding and sustainability.
• 𝐄𝐪𝐮𝐢𝐩𝐦𝐞𝐧𝐭 𝐎𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧: Learn how to operate and maintain various equipment used in the juice production process, such as juicers, pasteurizers and packaging machinery.

Lahore, Punjab, Pakistan

• As a 𝐁𝐚𝐜𝐤-𝐨𝐟-𝐡𝐨𝐮𝐬𝐞 (𝐁𝐎𝐇) & 𝐌𝐢𝐝-𝐨𝐟-𝐡𝐨𝐮𝐬𝐞 (𝐌𝐎𝐇) member my key tasks revolved around supporting the operational and logistical aspects of a KFC. Some of my key tasks included follows;
• 𝐅𝐨𝐨𝐝 𝐏𝐫𝐞𝐩𝐚𝐫𝐚𝐭𝐢𝐨𝐧: I responsible for preparing and cooking food according to established recipes and quality standards.
• 𝐂𝐥𝐞𝐚𝐧𝐢𝐧𝐠 𝐚𝐧𝐝 𝐒𝐚𝐧𝐢𝐭𝐢𝐳𝐚𝐭𝐢𝐨𝐧: Maintaining cleanliness and sanitation standards in the kitchen and other work areas. This includes; cleaning and sanitizing utensils, equipment, work surfaces and floors following.
• 𝐈𝐧𝐯𝐞𝐧𝐭𝐨𝐫𝐲 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭: Assist in managing inventory levels by monitoring stock, receiving deliveries and restocking supplies as needed.
• 𝐄𝐪𝐮𝐢𝐩𝐦𝐞𝐧𝐭 𝐌𝐚𝐢𝐧𝐭𝐞𝐧𝐚𝐧𝐜𝐞: Responsible for monitoring the functioning of kitchen equipment and reporting any malfunctions or maintenance needs to the assistant RGM.
• 𝐂𝐨𝐦𝐩𝐥𝐢𝐚𝐧𝐜𝐞 𝐚𝐧𝐝 𝐒𝐚𝐟𝐞𝐭𝐲: Ensure that all kitchen operations comply with health and safety regulations. Follow proper food handling & storage practices and ensure the correct usage of personal protective equipment (PPE).

Lahore, Punjab, Pakistan

• As a 𝐀𝐬𝐬𝐢𝐬𝐭𝐚𝐧𝐭 𝐅𝐢𝐞𝐥𝐝 𝐒𝐮𝐩𝐞𝐫𝐯𝐢𝐬𝐨𝐫 I played essential roles in managing and maintaining outdoor landscapes, lawns and gardens. My responsibility was overseeing the care and cultivation of plants, trees and outdoor spaces.
• 𝐋𝐚𝐰𝐧 𝐂𝐚𝐫𝐞 𝐚𝐧𝐝 𝐌𝐚𝐢𝐧𝐭𝐞𝐧𝐚𝐧𝐜𝐞: Responsible for maintaining the health and appearance of the lawns and green spaces. This includes mowing, edging, fertilizing, aerating and watering to promote healthy turf growth.
• 𝐐𝐮𝐚𝐥𝐢𝐭𝐲 𝐂𝐨𝐧𝐭𝐫𝐨𝐥: Conduct regular inspections to ensure that all lawn care activities meet quality standards. Identify and address any issues affecting the health and appearance of the lawns.
• 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐑𝐞𝐥𝐚𝐭𝐢𝐨𝐧𝐬: In cases where the lawn care services are provided to clients or property owners I interacted with customers, address their concerns and provide updates on lawn maintenance progress.As a 𝐏𝐫𝐨𝐝𝐮𝐜𝐭.
• 𝐋𝐚𝐛𝐞𝐥𝐢𝐧𝐠 𝐂𝐨𝐦𝐩𝐥𝐢𝐚𝐧𝐜𝐞: Ensure that the honey packaging labels adhere to regulatory requirements and accurately reflect the product's contents and nutritional information.
• 𝐏𝐚𝐜𝐤𝐚𝐠𝐢𝐧𝐠 𝐈𝐧𝐬𝐩𝐞𝐜𝐭𝐢𝐨𝐧: Participate in inspecting honey packaging materials, containers and sealing to ensure they meet quality standards and are free from defects that could compromise product integrity.

Master Of Philosophy - Mphil, Food Safety And Quality Management

Bachelor Of Science - Bs, Agriculture [Food Science And Technology], A