• Director level position reporting directly to the Public Sector Director of Engineering/CTO• Apply deep knowledge of all Citrix solutions to devise targeted strategies for Public Sector and Federal companies’ needs across Intelligent Workspace, Desktop Virtualization (VDI), Desktop as a Service (DaaS), Mobile End Point Management, Zero Trust Network Access (ZTNA), and Secure Access solutions. • Collaborate with both vendors and partners to design complete customer solutions• Achieved multiple Cloud and Security certifications of my own accord• Directly assist, and guide, SEs on strategic and large deals to accelerate close of business for both CONUS and OCONUS customers• Travel for trade shows and executive meetings both CONUS and OCONUS.• Created sales strategies to better enable teams to target Federal customers looking to start their cloud migrations.• Translate Department of Defense and Federal Civilian needs into product development, innovation, and change. • Helped set the roadmap for FedRAMP services, based on sector needs, by conveying the business justification and prioritization of missing services.• Worked alongside NetScaler PM team to set requirements and timelines for FIPS, Common Criteria NDcPP, and DoDIN APL accreditations. Provided sales justification and identified potential sales gaps that needed to be addressed.• Succeeded in getting PM commitment to improve authentication capabilities on traditional and mobile platforms; smartcard (CAC/PIV), derived credential (Purebred/Entrust), and FIDO2• Deployed and tested sector specific capabilities, provided feedback on implementation issues; Azure Government deployed SACA/SCCA, Citrix ADM running on Kubernetes (K8S), and single sign-on to solutions leveraging Azure AD MFA/Certificate Based Authentication capabilities.• Enhance solutions by working with product development and engineering to bring customer requests to market.

I carried multimillion dollar quotas while selling solutions to Combatant Commands (COCOMs), DoD Agencies (4th Estate), and DoD Europe. Through persuasive presentations and demonstrations, I sold Citrix solutions designed to help DoD organizations plan cloud migrations to services such as Azure Government and AWS GovCloud. Focusing on maintaining transparency and communicating openly, I collaborated with both internal teams and high-profile partners, such as Samsung, Microsoft, Nutanix, and iGel, across all levels from technicians to C-Suite executives. I continued growth through collaborations with product managers, building new capabilities and solutions to fulfill unmet DoD requirements, performing needs assessments and developing business cases for features like smartcard (CAC/PIV) capabilities, mobile Secure/Multipurpose Internet Mail (S/MIME), and derived credentials (DISA Purebred), then helping customers by assisting with transitions and answering product questions, delivering a well-rounded sales process. I also acted as a Federal-specific Subject Matter Expert and mentored new Sales Engineers (SEs) to support future success and growth.

Traveling across the US, I represented the organization and cultivated sales growth, demonstrating products, troubleshooting advanced issues, overseeing Point-of-Contact implementations, and planning and executing deployments for customers. I ensured customers could easy understand our available options, creating clear and concise documentation and giving professional presentations during communication and presentations at trade shows and with user groups. Additionally, I helped refine the software by testing revisions and offering feedback to head developers about issues, providing our customers top-of-the-line products and services.

• Connected six offices initially with IPSec VPNs and then via a MPLS private network• Performed Exchange 2003, and 2007 migrations• Managed HummingBird DM installation• Implemented MailMarshal spam filter and McAfee Protection Pilot virus protection• Installed and maintained BlackBerry Enterprise Server• Handled end user support and all administrative tasks• Designed DFSR environment• Coordinated telecom vendor on Nortel BCM install to implement VoIP between offices• Upgraded Windows 2000 Active Directory structure to 2003• Administered SQL Server 2000• Installed Citrix Presentation Server 4.0 and later upgraded to 4.5• Handled physical installation of servers, workstations, printers, and network hardware

• Primarily worked as end user support for various law firms. • Supported Microsoft Office, HP printers, Linksys print servers, and palm devices. • Set up and configured new machines. • Wrote custom web applications in ASP.NET.

• Supported Windows, Mac, and Linux computers. • Resolved general computer and printing issues.

• Assisted students on campus in connecting to new residential network. • Went to appointments at residences to connect Windows and Mac computers. • Assisted non-campus resident users with modem connections to campus. • Coded the Internet help web pages for the UMBC 2001 Getting Connected CD.

• Provided Windows support. • Migrated Windows NT 3.51 servers to NT 4.0. • Moved DNS from BIND server to NT 4.0. • Monitored Windows NT servers. • Designed web based help files for users. • Installed and configured network printers and new machines.