General Manager
• The Dragon and Meeple was a restaurant and entertainment center with an escape room, game store, and 80-seat dining area. • Directed the service team in delivering a high-quality lunch and dinner service as well facilitating the unique aspects of the entertainment center. Managed and trained staff.• Created employee handbook for staff training and Public Health compliance standards. • Managed the social media campaigns and public relations of the amusement center. Organized events including forming partnerships with neighboring businesses.• Created systems to improve sales analysis and make purchasing decisions. • Produced clear and concise sales reports to advise the owner on product offerings and staffing requirements.