Alan Ho Email & Phone Number

Perth, Western Australia, Australia

Perth, Western Australia, Australia

Atomic Systems came about from industry veterans who have seen it all and believe in the age old saying of keeping it simple.Atomic Systems is Australia's newest boutique Telecommunication, Cloud & IT Provider. We provide Internet, Mobile, Voice & Managed IT Services to businesses of all sizes, from Small, Medium to Corporate Businesses.The difference between Atomic Systems and any other provider is we do not believe in reinventing the wheel, all our services and vendors are sourced and selected via our vigorous selection processes.This allows us to provide cutting edge services while partnering with leading edge vendors.

Perth, Australia

We are a passionate team of veterans providing cloud, voice and Internet services, delivering the best solution based platforms to our partners and clients. The Claratti Workspace solution is/provides:- One of a kind “Unicorn” Telco + Voice + Cloud + Managed IT Solution "As a Service“- Services can be bundled or purchased separately- Runs all Microsoft and non-Microsoft networkable software applications- Software applications, files, folders, and desk phone calls* follows the user- Will work on any Internet-connected device, anywhere and with Military grade security- Works via any speed connection i.e. (1-bar mobile signal, satellite to fibre)- Reduces your OPEX, improve your cash flows and manage your entire ICT environment We are a licensed Telco and Managed Service Provider providing the following services either as a bundle or sold separately:- Cloud based Workspace, Virtual Servers & Storage- Telco Carriage Services i.e. (Satellite, Microwave, Broadband, NBN, Ethernet & Fibre)- Private Wide Area Networking (WAN) Design & Support- Local Area Network (LAN) Routing, Switching, WiFi, Digital Signage and more- Professional IT, On-Premises to Cloud Migration- Internet, Firewall & Security- Unified Communications, Call Centre & SIP Voice- Disaster Recovery & Backup Services

Perth, Australia

General Duties-Providing technical assistance for salespeople for Voip, SIP, MPLS and Internet solutions for the whole organization-Participating on either conference calls or onsite visits, with the salesperson and the customer in order to explain solution or to scope out what would be required before coming up with a solution for work-Generate a build of materials for solution (either WAN, IPTEL, SIP, MPLS or combination of)-Helping Salespeople with technical aspects of the solution in order to elaborate on solutions proposed to existing or new customers-Liaising with Service Delivery in order to ensure smooth delivery of service(s)-Creation Customer Training documentation in order to assist with use of product.-Assisting salesperson with technical brief on proposals.-High Level Technical Design.-Coaching and support of local salesperson-Responding to various RFP/RFQs Service delivery with - Placing orders and/or service qualification of carriage services & - Customer hardware requirements-Working with Engineering team to deliver solution to Clients

Perth, Australia

A snapshot of my normal work day would look like the below;-Providing technical assistance for BigAir salespeople for Voip, SIP, MPLS and Internet solutions for the whole organization-Participating on either conference calls or onsite visits, with the salesperson and the customer in order to explain solution or to scope out what would be required before coming up with a solution for work-Generate a build of materials for solution (either WAN, IPTEL, SIP, MPLS or combination of)-Assist Salespeople with technical aspects of the solution in order to elaborate on solutions proposed to existing or new customers-Liaising with Service Delivery in order to ensure smooth delivery of service(s)-Created Customer Training documentation in order to assist with use of product.-Assisting salesperson with technical brief on proposals.-High Level Technical Design.-Coaching and support of local salespersonPrior to moving into the role, I was doing a Presales consultant's role for the previous 12 months, given my level of experience in the company, this was subsequently made official.

Perth, Western Australia

• Main duties included looking after current account base, growing this by selling into the main accounts, business development of new opportunities• Combined Presales/Technical role to assist BigAir sales staff with complex sales, such as voip, MPLS, SIP.• Secondary duties would include assisting sales directors.Achievements• Promoted to Presales consultant role (see above) in recognition of experience and knowledge gained in Account Manager’s role.

Perth

Roles & Responsibilities- Dealer administration and support.- New products and service technical training and support.- Administration of dealer commissions and enquiries.- Development and implementation of sales incentive programs.- Management and completion of major and complex customer salesrequirements.- Market evaluation and reporting on competitor products andactivities.- Assisting with product presentations, operational reports andquotations.

Perth

Roles & Responsibilities- Administration of company dealer/reseller network.- Locating and appointing new dealer channel opportunities.- Supporting channel partners to achieve monthly sales objectives.- Achieving personal sales targets and KPI's.- Introduction, support and technical training of new products andservices.- Management of dealer commission structure and payments.- Implementation of new business plans, strategies and schedules.Achievements- Increased productivity by 20% within twelve months.- Achieved 2nd place on a national basis as Channel Manager behindSydney.- Three of five dealers in portfolio in top highest achievers on anational leaderboard.

West Perth

Roles & Responsibilities- Maintain liaison and servicing existing clients and procurement ofnew account customers.- Promotion and presentation of company products and services.- Attending to customer enquiries and resolving issues.- Monitoring progress of customer orders from start to finalactivation.- Administration of customer product additions and/or changes.- Increasing product and service sales by cross and up selling voiceand data products.Achievements- Monthly sales overachieved by 10% - 15% over 12 monthsaverage.- Maintained customer satisfaction without loss of any accountclients.- Promoted to position of W.A. Channel Manager.

West Perth

Roles & Responsibilities- Follow up sales leads from SME database.- Prospecting randomly for promotion of company products andservices.- Sale of voice, mobile and data products.- Establishing customer communication requirements and sellingadditional products.- Managing current business portfolio.- Achieving planned monthly performance and sales targets.

Perth

Roles & Responsibilities- Follow up previous Telstra customers to re-gain their business.- Liaison with existing customers to assist with advice andto establish satisfaction with products and services.- Selling up graded products to current customers to improve theircommunication systems and for increased sales.- Achieving monthly sales objectivesAchievements- Awarded cash credits for high number of Bigpond Broadbandsales.- Achieved good time management award.- Received recognition for highest number of "winbacks" fromcompetitors.- Awarded certificate in recognition of ethical sales.- Selected for internal "Succession Planning".