Ben Taylor Email & Phone Number

Greater New York City Area

Writing, producing, mixing, and mastering tracks start to finish using FL Studio. Tracks played on BBC Radio 1 and at Ultra Music Festival, among others. 1 million+ combined plays on SoundCloud/YouTube.

New York, New York, United States

Writing information-dense copy for 60+ products weekly, maintaining Bespoke Post's relaxed-yet-authoritative voice on outdoor gear, tech, and more. Crafting and A/B testing copy and subject lines for all marketing emails and newsletters, taking a 25% average open rate for Bespoke Post members in 2021 to 50% in 2023. Pitching and writing SEO-forward.

New York, United States

Put forth initiatives to streamline team workflow, created and maintained guides for training new agents, and created data reports on key metrics. Trained and managed 10 agents based in Ohio, QAing their tickets, and giving feedback in weekly 1:1 video meetings to maintain efficient, high-quality customer care.

Greater New York City Area

Ensured customer satisfaction over phone, email, chat, and text. Achieved highestcustomer retention rate on team of 14, spearheaded product collaboration withprevious employer Greenpoint Beer, and produced music for ads on social media.

Brooklyn, NY

Responsible for opening and retaining accounts, marketing, invoicing and billing,warehouse inventory, and delivery of product. Represented brewery at craft beerevents and on social media, and organized 90-person private promotional event.

Greater New York City Area

Chief sound designer for virtual reality advertising experience. Sample available upon request.

Greater New York City Area

Outreach to musicians and venues through email and in person for purchaseand/or endorsement of custom-fit earplugs and in-ear monitors, along withadministrative, social media, data entry, invoicing, and customer service duties.Organized ticket and earplug giveaway with well-known artist Paul van Dyk.

Bachelor Of Arts - Ba, German Language And Literature

Concentration in linguistics and translation Majored in Sound Design first 4 semesters 3.6 GPA Recipient of Waldo C. Peebles Senior Award.

School Credit, German Language And Literature

8 Credits