Amanda Baxter Email & Phone Number

Edmonton, AB, CA

Edmonton, Alberta, Canada

Reviewing and correcting application data as needed to ensure criteria have been met before forwarding for approval.Tasked with providing support to the administrative team during training and live release of the program, go to for questions in absence of Team Leads.Second look of pre-screened applications, including all required attachments then assigning.

Alberta, Canada

Received, reviewed and prepared closed permit files to be sent to Alberta Records CentreMonitored the askASCA inbox, ensuring consistent and accurate responses, redirecting emails as requiredFirst point of contact for Unaccredited municipality CAO’s, Development Managers and Development Officers. Organized bi-annual meetings, including venues, agendas.

Alberta, Canada

Using Aptify, we maintained and updated applicant information as required based on company standards and guidelines. Developed an applications tracker using Excel that highlights application wait time by business days, while waiting for a more permanent solution from the IT Team. Created detailed “How To’s” of RSA processes ensuring informative & effective.

Edmonton, Canada Area

• Streamlined client deliverables by developing and continuously improving processing including mail merge templates for certificate issuance
• Co-Authored professional business correspondence and produced reports detailing updates
• Scheduled team meetings, including sending email reminders, taking and distributing minutes
• Distributed essential communications that impacted colleagues, systems or processes

Edmonton, Alberta, Canada

Performing data review and clean-up processes. Cross referencing data to ensure its accuracy and completeness.Ensuring the accuracy and relevancy of all data entered into databases.

Edmonton

Answer and redirect calls as necessaryGreet & Check-in visitorsArranged pick up for local and international couriersSorted, forwarded incoming mail and courier packagesOther projects as assigned

Edmonton, Alberta

Managed the input of group room lists, updates and billing instructions for room reservations Handled switchboard, offering advice to guests and resolving issues proactively Up-sold guests based on needs, generating over $50,000 in additional revenue Provided individual, dedicated reservation assistance via the hotel(s) primary reservation telephone line.

Edmonton, AB

Proposing and implementing effective marketing strategies to maximize room revenue and occupancy levels Deal with internal employee relation issues with People and Culture, evaluate employee performances and ensure shift coverage Resolve customer conflicts with clear, effective solutions to sustain a high status reputation Developing an enthusiastic and.

Lake Louise, Alberta

Co-ordinated the Front Office team on the anticipation of service and guest expectations that will ensure unforgettable experiences every time. Establishing and maintaining a good working relationship between the hotel and affiliated agencies and their representatives Effectively handle guest comments both in person and in writing, with an ability to.