Amara Rose San Agustin Email and Phone Number

- Manage all social media and email campaigns across platforms (LinkedIn, Facebook, Instagram) with a focus on audience engagement, KPIs, and calls to action. Responsible for content scheduling, copywriting, and graphic design in Canva, and strategically plan content via Asana.Content & Website Optimization: Conduct regular website audits to ensure content accuracy, enhance SEO, and reduce bounce rates. Update or create web pages to reflect organizational changes and improve user experience.- Develop and execute targeted communication emails, including weekly event emails, CEO blogs, Action Alerts, and annual campaign communications. Coordinate e-blasts for events, campaigns, security updates, and more.- Provide event support by creating presentations, coordinating invites, and capturing event photography. Collaborate on annual campaign strategies, developing direct mail pieces, video content, and print materials.- Cultivate partnerships with advertising clients, partner agencies, and current/potential donors to support community outreach and growth initiatives. Build strategic partnerships to amplify the organization’s reach and engagement.- Analyze campaign performance via CRM and Google Analytics to identify improvements, streamline processes, and ensure database accuracy. Developed a marketing request form to enhance efficiency across 11 divisions.

- Launched a personal interview series for the podcast, reaching out to admired influencers and artists, developing interview scripts, and editing videos in iMovie for YouTube and Facebook.

- Monitored subscription data for insights on issue resolution and cost optimization. Managed Patreon database, ensuring data accuracy and seamless donor records.- Developed and launched outreach strategies and cross-platform social media campaigns to drive engagement, especially among Pacific Islander communities and allies.- Coordinated digital campaigns across Facebook, Instagram, and Twitter, increasing visibility and user engagement. Created culturally relevant content highlighting Pacific Islander stories to enhance brand connection.- Built strategic partnerships with organizations and influencers, amplifying reach, growing audience, and boosting brand impact.

- Created content and posting to various social media platforms - Managed and optimized e-commerce website (Etsy) for client’s plant business- Researched potential clients and potential marketing strategies - Assisted in projects for clients of Alex Gornik LLC

- Crafted and edited diverse social media content across multiple platforms- Edited and posted weekly on Instagram, Twitter, TikTok, and Youtube- Conducted social media marketing research to improve strategy- Assisted in influencer campaign planning and content creation

- Created strategies for strong brand recall, consistency, and growth throughout salon's digital platforms- Developed and executed marketing strategies- Performed marketing research, and monitored trend reports and competitive analysis- Designed and executed an editorial calendar for salon's social profiles- Executed an omnichannel strategy consisting of platform-optimized posts, scheduled and categorized posts, and pushed branding efforts forward through social outreach and client relationship- Commented, messaged and interacting with followers consistently- Produced graphic content to strengthen brand

- Created and maintained customer relationships- Operated cash drawer and maintained balanced till- Promoted coffee and tea consumption by educating customers- Maintained safe and healthy work environment by following organization and sanitation regulations- Prepared coffee and tea drinks by following prescribed recipes- Updated job knowledge by participating in educational opportunities; maintaining personal networks

- Created and maintained client relationships- Adhered to strict HIPAA guidelines- Answered incoming calls promptly with proper etiquette; routed calls to appropriate persons; transfered calls to voicemail or took messages as needed. - Provided basic information on services over the phone- Checked and entered patient data including insurance, demographic, and health history and ensured all information was current- Collected co-payments or deductibles as well as verified insurance coverage accurately and efficiently- Scheduled, rescheduled, or cancelled patient’s appointments both in person and via phone- Aided a maximum of 5 therapists to ensure all services were on time and executed smoothly- Planned and executed various social media strategies - Created graphic and video content that aligned with brand guidelines- Created and implemented multiple email campaigns via Mailchimp- Responded promptly to comments and inquiries on social media platforms to foster a positive community and add value to the audience's experience

- Operated cash drawer including opening and closing procedures to maintain a balanced till- Provided an elevated customer service experience to generate a loyal clientele - Signed in returning members, familiarized new customers with museum services, rules, and activities- Sold and processed memberships into system- Executed custom orders