Anthony West

Anthony West Email and Phone Number

System Administrator | CSA | ITILv4 | CIS-ITSM @ Intact Technology
reston, virginia, united states
Anthony West's Location
Henrico, Virginia, United States, United States
Anthony West's Contact Details

Anthony West personal email

n/a
About Anthony West

Hello!I am a Technical Consultant and certified ServiceNow System Administrator for Intact Technology. Currently the goal in this part of my Career, is to gain better insight, foresight and knowledge of the Tech industry and provide my skillset to the Company in order to enhance their Quality of Business.My Journey in the Tech Field began in 2022, while I was searching for a Career Path that matched my overall expertise, as well as challenged me to learn something that I hadn't before. And with 8+ Years of Security experience, I decided I wanted to learn CyberSecurity, in attempt to land a role in SOC Analyzation. But have found myself landing in a role that currently peaks my interest in Implementation.I thrive on solving complex problems, as well as finding solutions that will help ease the needs of the Company. I'm a dedicated and hard working individual capable of compartmentalizing his core role whilst balancing extracurricular tasks with any spare time provided. And I'm Happy & Honored to be apart of a Team that genuinely cares about me and invests in my Growth.

Anthony West's Current Company Details
Intact Technology

Intact Technology

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System Administrator | CSA | ITILv4 | CIS-ITSM
reston, virginia, united states
Website:
intact-tech.com
Employees:
101
Anthony West Work Experience Details
  • Intact Technology
    System Administrator
    Intact Technology Jul 2024 - Present
    • Perform daily administration, proactive maintenance, end-to-end management of software to ensure health and availability of supported platforms.• Facilitate the rollout of standard and customized software enhancements.• Enable end users and drive adoption through effective communication and documentation of solutions.• Troubleshoot and resolve incidents within customer environments in a timely manner.
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  • Intact Technology
    Technical Consultant
    Intact Technology Nov 2023 - Jul 2024
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  • Intact Technology
    Junior Technical Consultant
    Intact Technology Sep 2023 - Nov 2023
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  • Simplisafe
    Monitoring Specialist Ii
    Simplisafe May 2023 - Aug 2023
    1. Provide Quality Security Service. - Ensure that customers are safe and secure within their residence. - Ensure that any security concerns or signals are verified before clearing the alarm. - Ensuring the customer provides the correct information to ensure their safety.2. Coordinate with Police. - Coordinate with and Dispatch Police, for any concerns the customer doesn't verify. - Ensure that the Police Department is updated with any new information regarding the alarm or the customer. - Coordinate with Police to dispatch EMT's in case of a Medical Emergency. - Coordinate with Police to dispatch Firefighters in case of a Fire or Carbon Monoxide Emergency.
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  • Vcu Health
    Patient Access Representative
    Vcu Health Jul 2022 - May 2023
    1. Check in and Register patients for scheduled upcoming appointments and surgeries.2. Assist with compiling and filing paperwork so patients are able to check in swiftly to be observed by the Physician.
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  • Carmax
    Lien Coordinator Ii
    Carmax Aug 2021 - Jul 2022
    Richmond, Virginia, United States
    1. Ensured 3rd Party Vendors supplied Titles for customers vehicles once Pay Offs were received and cashed in.2. Ensured that there were no Pay Off issues, so that the Vendor could be paid the proper sum for the Vehicle.3. Provided Odometer Statements to Financial Institutions to ensure they supplied the Titles.
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  • Capital One
    Dvt Fraud Detection Coordinator
    Capital One Jun 2020 - Jul 2021
    Richmond, Virginia, United States
    DVT (Documentation Verification Team) - June 2020 - July 2021:1.) Verify and distinguish documentation provided by the customer to clear ID or Payment concerns placed upon their accounts.
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  • Capital One
    Ist Fraud Detection Coordinator
    Capital One Jan 2019 - Jun 2020
    Richmond, Virginia Area
    IST (Identity Security Team) Pilot Group - Jan 2019 - June 2020:1.) Handled sophisticated Supervisory Calls and Case Work regarding to ID Theft, Transactional and Payment Fraud. - Knowledgeable on How-To, to distinguish cases.2.) GEMBA: - Assisted with Correspondence for the GEMBA Team.3.) Achievements: - Was Awarded NPS of the week 6 times. - Was Awarded the G.O.A.T Award for the Month of December for Teamwork.
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  • G4S
    Unarmed Critical Facility Officer
    G4S May 2016 - Nov 2018
    Richmond, Virginia Area
    1.) Duties: - Ensured the facility was safe, clear and secure for Bank of America clients performing their day to day activities. - Reported activity varying from allowing access to contractors, clients and suspicious person's around the facility. - Performed mobile patrol around the facility to ensure no unauthorized vehicles or personnel were within the vicinity. - Performed internal and external foot patrol to ensure there weren't any issues that could harm or injure clients that resided within the facility during their shifts.2.) Previously Certified in: - DCJS Certified in Unarmed Security - CPR/AED - Certifications in FEMA and NIMS - Certified in Critical Facilites/Campus
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  • G4S
    Security Officer
    G4S Aug 2015 - Aug 2016
    Richmond, Virginia, United States
    1.Performed External Mobile Patrol around VCU campus to provide security for Students.
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  • Cricket Wireless
    Retail Sales Associate
    Cricket Wireless Jun 2017 - Nov 2017
    Richmond, Virginia Area
    1.) Sold mobile devices and plans to customers looking for something affordable and efficient that suited their personal needs and desires.2.) Duties: - Properly prepared and maintained the workplace for a nice, friendly and safe environment for people of all ages.
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  • Securitas Security Services Usa, Inc.
    Unarmed Security Officer And Part Time Floater
    Securitas Security Services Usa, Inc. Apr 2015 - Mar 2016
    Richmond, Virginia Area
    1.) Duties: - Traveled to and from various sites and facilities to ensure they were properly secure. - Followed and understood the Security Handbook for proper procedures
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  • Sears
    Sales Employee
    Sears Aug 2013 - Dec 2013
    Richmond, Virginia Area
    1.) Sold Appliances that fit the customers needs and desires.2.) Understood how to manually key information on a terminal to make transactions and set up appointments to have the customers appliances installed within their residence.
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Anthony West Education Details

Frequently Asked Questions about Anthony West

What company does Anthony West work for?

Anthony West works for Intact Technology

What is Anthony West's role at the current company?

Anthony West's current role is System Administrator | CSA | ITILv4 | CIS-ITSM.

What is Anthony West's email address?

Anthony West's email address is an****@****lth.org

What schools did Anthony West attend?

Anthony West attended Brightpoint Community College, John Tyler Community College, J Sargeant Reynolds Community College, Douglas Southall Freeman.

Who are Anthony West's colleagues?

Anthony West's colleagues are Brandon Callaway, Anthony Gilchrist Jr, Robert Burnaman, Michelle Clonmell, Abdul-Rahman Dhafer, Dante Cernadas Vega, Ed Schnell.

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