Becky Willis Email and Phone Number
Becky Willis work email
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Becky Willis personal email
As a 10x Certified Salesforce Advanced Administrator and Consultant, I have a background in Service Cloud, Sales Cloud, CPQ, Experience Cloud, Marketing Cloud/Pardot/Account Engagement, High Velocity Sales, Salesforce Voice, AI, Field Service and integration with AppExchange apps such as Conga (Conga Composer Certified Administrator), DocuSign, and FinancialForce. My current role has me positioned as a Principal Consultant on the Uptima Delivery Team where I am aligned with clients in Sales and Service. Helping my clients to get the most out of their Salesforce organization, from prospecting to Customer Service is my passion.In my 2 years as a Consulting Manager with Uptima, I was able to bring my ability to set direction, establish rapport, and support a team of Consultants. My goal is to help others rise, to get out of their own way, and to grow “accidentally on purpose” in their careers. As a solo administrator for companies in retail and high-tech industries, I earned 10+ years of experience with support, request management, and business analysis on the Salesforce platform. In 2018, I made the leap to the consulting/Partner side of the Salesforce ecosystem. My time with Customers has given me exposure to Oil/Gas, Manufacturing, Automotive, and Government organizations. In addition to my love for Salesforce and Business Analysis, I am passionate about company culture, wellness, onboarding, learning and development, and teaming. I founded and lead the Pittsburgh, PA Women in Tech Salesforce Trailblazer Group, bringing 80+ members together to network and grow in our Salesforce skills with quarterly events focused on championing #EqualityForAll through the Salesforce Ohana.Outside of the office, I am a social media influencer, passionate about living a happy and healthy life with my family through faith and fitness. I have spoken to women's groups on how I set and met weight loss goals through "Faith over Fear" and share my journey on my blog, mrsgregwillis.com. In 2019, I was a Dick's Sporting Goods Pittsburgh Marathon Official Blogger and a 2020 P3Runner. I have given back through support of: Richard G. Snyder YMCA: Marketing Committee and Travel Soccer Marketing TeamNew Life Center: Board, website design/administrator, Worship Team, Kids' THRIVE Ministry, Leader of Women's Ministries, New Life Teens LeaderAmerican Foundation for Suicide Prevention's Western PA Chapter: Charity Running Team
Uptima
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Principal ConsultantUptima Apr 2023 - PresentPittsburgh, Pennsylvania, Us
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Consulting ManagerUptima Sep 2021 - Apr 2023Pittsburgh, Pennsylvania, Us
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Senior ConsultantUptima Dec 2020 - Aug 2021Pittsburgh, Pennsylvania, Us
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Blogger, Owner'Lil Burghers & Thebeckywillis Jul 2010 - PresentBlogging about everyday life with my kids (as a single mom) and Pittsburgh. I am a brand influencer, bringing insights on products and services to my readers on two blogs - lilburghers.com and thebeckywillis.com. Social media management includes @lilburghers and @thebeckywillis on Twitter, Facebook, and Instagram. Brand partnerships include P3R (the events team for the Dick's Sporting Goods Pittsburgh Marathon and other Pittsburgh running events), Cultural Trust, Feld Entertainment and Amazon Associates.
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Senior ConsultantM&S Consulting Nov 2018 - Dec 2020Morgantown, West Virginia, UsConsultant focused on Salesforce Administration and Business Analysis. Extensive experience in Salesforce solutions implementation, configuration, customization, and business process improvement. Specialized in technical documentation, testing plan management and execution, and training delivery and documentation.Client Work: Candidate Community:Developed a portal for recruits to interact with their application process. Implemented a detail page for thirteen workstreams. Integrated details from five custom objects along the application lifecycle and deployed Lightning Scheduler for interview scheduling for all US time zones. Supported UAT and training. prepared data loads, and documented processes.Quote-to-Cash AssessmentInterviewed subject matter experts across eight business units to document their business and system processes in the Quote-to-Cash lifecycle. Created high level system process map and detailed system process maps by sub process. Documented pain points and recommended future state work.Salesforce RewriteDelivered four epics for business areas to update the CRM tool to meet business process needs. Enhanced approval processes, workflows, process builders, flow, reports, and dashboards to align system processes and data with KPI requirements. Updated layouts, list views, and components to bring process efficiencies to business areas. Delivered training.Architecture EnhancementsAnalyzed complex SFDC organization for duplication in data and metadata. Responsible for gathering business requirements, providing technical solutions, and delivering enhancements based on return for the business.Merger/AcquisitionLed data migration efforts. Gathered business requirements, delivered cleansed data, implemented process changes, led user acceptance testing, deployed solution, and provided post-live support. Developed and deployed Service Cloud case process. -
Salesforce AdministratorExcel4Apps Jun 2016 - Nov 2018Responsible for the management and execution of business processes within Salesforce.com and connected 3rd party products (Pardot, FinancialForce.com, Conga, DocuSign, LinkedIn Sales Navigator, etc) and administers other IT Operations tools (Google Suite, DropBox, LinkPoint, Skype, SnagIt, Trello, PC setup). Part of a team that drives our Purpose (Software People Love), Core Values, and Culture throughout the Excel4apps Organization. Member of our Impactful Volunteering team and Wellness team; Co-Captain of the Excel4apps Pittsburgh Marathon Corporate Challenge Team.
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Business Analyst [Microsoft Project Server / Salesforce.Com Administration And Support, Service Now]Giant Eagle Nov 2013 - Jun 2016Cranberry Township, Pennsylvania, UsProvides Level 2 support to Giant Eagle IT and Business Users through Salesforce.com (Service Cloud) Administration, Project Server 2013 Administration, Service Now Administration, Business Analysis and Project Management skills to the IT Systems Administration and Process Improvement Team. Working on ITSM Certification. As a Salesforce.com Certified Administrator, I support three Help Desks (internal and external) with Service Cloud operations. In addition, I am a Level 2 Support Analyst on the IT Systems and Process Improvement team, providing support for Giant Eagle's Information Technology Systems (such as Service Now, SharePoint, Microsoft Project 2013, and Microsoft Project Server). I also serve as a Business Analyst dabbling in Project Management for in-flight projects in my business area. -
Technology Service Desk Measurement And Reporting AnalystGiant Eagle Jan 2012 - Nov 2013Cranberry Township, Pennsylvania, UsAnalyze technical issues, hardware failures, and power outages at our retail locations. Recommend fixes and process improvements based on measurements. Assist the TSD Manager with day to day management of the desk along with four senior analysts.
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Measurement And Reporting AnalystGiant Eagle Nov 2009 - Jan 2012Cranberry Township, Pennsylvania, UsAnalyze software and hardware issues for the IS Department. Provide ad hoc reports for end users. Execute the chargeback process, billing the business for IS services.
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Quality Control Coordinator (Pos, Fuel, Eft)Giant Eagle May 2009 - Nov 2009Cranberry Township, Pennsylvania, UsAnalyze metrics for software issues on the POS, Fuel, and EFT team as well as provide QA on new software.
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BloggerBusy Mom Media 2012 - Oct 2013Blogging as a brand influencer and busy mom at LifeWithLevi.com. Performs interviews to share with readers (including Tia and Tamera Mowry of Need Brands and the Style Network).
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TeacherHorry County Schools Mar 2006 - Jan 2009Responsible for instructing students in Pre-K, Kindergarten, Second Grade, and primary-age Resource classrooms. Created lesson plans and projects to engage students in literature, math, social studies, and science instruction. Implemented SMART Board technology to enhance learning activities.
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Call Center Training ManagerStarwood Hotels & Resorts Worldwide, Inc. Jan 2006 - Oct 2006Stamford, Ct, UsTrained and managed night shift operations at Starwood Vacation Ownership's outbound marketing call center. Qualified vacation purchases and solicited vacation preview tours via phone. Provided superior customer service and QA results.
Becky Willis Skills
Becky Willis Education Details
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Chatham UniversityElementary Education And Teaching -
Chatham UniversityPsychology
Frequently Asked Questions about Becky Willis
What company does Becky Willis work for?
Becky Willis works for Uptima
What is Becky Willis's role at the current company?
Becky Willis's current role is I help Salesforce Customers bring Everything to Revenue | Principal Consultant at Uptima | 10x Salesforce Certified.
What is Becky Willis's email address?
Becky Willis's email address is be****@****ing.com
What schools did Becky Willis attend?
Becky Willis attended Chatham University, Chatham University.
What are some of Becky Willis's interests?
Becky Willis has interest in Children, Blogging, Reviews, Social Media, Education, Scrapbooking, Human Rights, Digital Photography, Home Organization.
What skills is Becky Willis known for?
Becky Willis has skills like Access, Visio, Microsoft Excel, Data Analysis, Microsoft Office, Customer Service, Sharepoint, Powerpoint, Microsoft Word, Outlook, Process Improvement, Analysis.
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